Description Remedy, a BMC Software Company delivers Service Management software solutions that enable organizations to automate and manage internal and external service and support processes. With more than 7,000 customers worldwide and over 10 years of product development and investment, Remedy, a BMC Software Company, delivers out-of-the-box, best-practice applications that help our customers align service and support with business objectives, improve service levels, manage assets, and lower costs. All Remedy applications, including Help Desk, Asset Management, Change Management, Service Level Agreements, and Customer Support, are built on the highly flexible Action Request System?, empowering customers to easily adapt their Service Management solution to unique and changing requirements. Remedy. Your Business, Your Way.(tm)
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