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Product:  beAssisted
Company:  beCogent Ltd
Type:  Service
Description:  beCogent has teamed up with the industry's leading technology providers to create beAssisted - the first product to blend voice-enabled customer self-service with live agents which presents an alternative to going offshore.

Using the very latest technologies in speech recognition beAssisted will handle your customers' calls efficiently and effectively. No holding. No queues. No hang-ups.

With beAssisted, you can save between 30 and 50% on your current transaction costs. There is also no capital investment on your part and beAssisted uses a unique pay-per-usage model.

Resource(s):  Product Literature
  • beAssisted: Cut the Cost of Your Customer Interactions by Over 30% - And Keep Them in the U.K.

    • View All Company's Documents
     
    Related Products:  Call Centers | Customer Interaction Services | Help Desk Management Services

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