The company had been facing stiff competition from small time companies providing ISP services at a very low rate. The company needed to come out with products and services that are competitive and rich in features, to retain its market share. They needed to refine their existing processes and assist them in implementing their products and services.

Infosys is helping the company, a world leader in interactive services, at all stages of the SDLC life cycle in a number of projects, from requirement specification to development to quality engineering and post-launch support. Infosys is also helping the company refine their processes and manage their acquired knowledge in a better way.