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ABSTRACT:
The retail industry is a fast-paced environment that relies on integration and accuracy above all else to maximize ability and profitability. Point of Sale (POS) is a key integration tool that influences customer satisfaction and assists in the management of business intelligence of sales cycles. This conglomerate is even more complicated when you add in mobile capabilities, security concerns and call center implementation.
This E-Guide provides an overview of the retail industry; from the focal points of tying it to security, business intelligence, mobility and call centers.
Click here to download this free E-Guide, "Juggling POS with Mobility, Call Centers, BI and Security".
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Authors
Mark Whitehorn
Consultant
Dr. Mark Whitehorn specializes in the areas of data analysis, data modeling, data warehousing and business intelligence (BI). Based in the U.K., he works as a consultant for a number of national and international companies, designing databases and BI systems. In addition to his consultancy practice, he is a well-recognized commentator on the computer world, publishing about 150,000 words a year, which appear in the form of articles, in publications such as PCW and Server Management Magazine, white papers and books.
Amy Rogers Nazarov
Craig Mathias
Principal
,
Farpoint Group
Craig Mathias is a principal with Farpoint Group, an advisory firm based in Ashland, Mass., specializing in wireless networking and mobile computing. The firm works with manufacturers, enterprises, carriers, government, and the financial community on all aspects of wireless and mobile. He can be reached at craig@farpointgroup. com.
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