Network managers are continually looking for ways to use unified communications application servers to link IP technologies with legacy systems-converging both voice and data onto the same network. To avoid many of the inevitable pitfalls that take place when migrating to unified communications, IT managers must follow some simple, yet important, best practices. To give you a more in-depth look into making a smooth transition to unified communications, take a look at this exclusive E-Guide-a series of expert tips written by Gary Audin. Topics: Messaging Solutions Interactive Voice Response Telephone / CTI / VOIP Wireless Application Protocol Service Oriented Architecture Unified Communications