Reporting is not a new requirement for IT departments. Yet the proliferation of data and users, as well as new, more complex requirements has put reporting squarely at the top of the agenda for many IT organizations.
Reporting is one form of business intelligence that has become business-critical. Once the domain of behind-the-scenes accountants and analysts, reporting is now seen as a way for companies to improve service, ensure quality, control costs, or prevent losses.
Increasingly, business reporting encompasses frequent refreshes to visually rich dashboards and on-demand ad-hoc report generation for a wide variety of decision makers. Your systems must work harder every day to satisfy increased demands for answers, insights, and reports. Data analysis and business reporting are consuming more and more of system and staff resources. It's time to evaluate better alternatives.