|
ABSTRACT:
Instant messaging (IM) and other real-time communications are widely used throughout most enterprises today, but their use remains largely unmanaged. That puts organizations at risk for loss of intellectual property and crucial data, rising costs around e-discovery, fines for noncompliance, legal exposure from inappropriate use, and network vulnerabilities resulting from unauthorized access. To mitigate real-time communications risks and maintain accountability, organizations must secure buy-in from top management, establish strong policies for message archiving and appropriate use, and adopt good tools to enforce those policies. This paper identifies key concerns and identifies six steps to improve control over organizational use of real-time communications.
|
|
Authors
Jennifer deJong
Journalist
An independent technology journalist for more than 20 years, Jennifer deJong has written for professional audiences on wide range of topics including return on technology investments, aligning software development efforts with strategic goals, and mitigating security risks. Her articles have appeared in Software Development Times, InformationWeek, VAR Business, Investor’s Business Daily, Inc. Technology and on www.monster.com. Jennifer has also developed white papers, case studies and e-newsletters for technology firms including Microsoft, BEA, IBMand Software AG.
Kevin Beaver
Founder and President
,
Principle Logic, LLC.
Founder and president of Principle Logic, LLC. Kevin has more than 15 years of experience in IT, specializing for the past 9 years in information security. His areas of information security expertise include network and messaging security, security assessments, security policy development, HIPAA security readiness, and incident response.
|
