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sponsored by Nuance
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Posted:
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02 Dec 2008
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Premiered:
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02 Dec 2008
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Format:
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Audio
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Type:
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Podcast
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Language:
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English
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ABSTRACT:
There are probably a number of factors driving your need for a new mobile call center solution, including: cutting telecom and IT costs and the need for higher service levels. Join this podcast to learn more about a solution that drastically reduces switchboard staffing costs and improves efficiency. Find out how you can eliminate the need to maintain directories and to add voice mail ports.
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Speaker
Franco Sicilia
Senior Manager, Market Development, Employee Productivity Suite (EPS)
Franco brings more than 10 years experience in the speech recognition industry to his role as Nuance's Senior Manager, Market Development, EPS, where he is instrumental in analyzing market dynamics and implementing corresponding strategies for delivering packaged speech solutions. Franco's in-depth knowledge of technology and application trends ensures Nuance customers are equipped with leading-edge solutions that increase employee productivity and streamline business processes.
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sponsored by Nuance
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