WHITE PAPER - Help Desk software as a service is attractive to many IT departments.  It offers the same benefits of traditional IT help desk solutions, in addition to reducing capital expenses, accelerating implementation, and providing easier upgrades. This paper explores considerations for implementing IT service management in-house or as a service.
Posted: 03 Jun 2010 | Published: 03 Jun 2010

WHITE PAPER - In economic times like these, leading companies are looking to cloud-computing applications and IT Help Desk is increasingly in demand. This paper outlines best practices for selecting cloud-computing solutions.
Posted: 03 Jun 2010 | Published: 03 Jun 2010

WHITE PAPER - BMC software and salesforce.com have joined forces to deliver BMC ServiceDesk on Force.com, an ITIL help desk, self service, and inventory management solution on the Force platform.  This paper explains the patented technology that makes the Force.com platform fast, scalable, and secure.
Posted: 02 Jun 2010 | Published: 02 Jun 2010

WHITE PAPER - Many data centers are using the cloud to host applications and data storage but typically aren’t using the cloud to process effective batch computing workloads. Enterprise workload automation tools can give businesses a chance to take a much greater advantage of cloud computing. Read this whitepaper to learn how.
Posted: 06 Apr 2010 | Published: 06 Apr 2010

PRODUCT OVERVIEW - Gartner has positioned BMC CONTROL-M in the Leaders Quadrant of their “2009 Magic Quadrant for Job Scheduling”. The report assesses the ability to execute and their completeness of vision of key vendors in the marketplace. Read a full copy today, courtesy of BMC Software.
Posted: 01 Apr 2010 | Published: 21 May 2009

WHITE PAPER - Mission-critical data processing relies in large part on the automated initiation, execution, management, integration, and recovery of batch-mode IT processing. Read about BMC Software's solution that integrates their batch process automation solution, BMC CONTROL M, with their CMDB solution, BMC Atrium.
Posted: 30 Mar 2010 | Published: 17 Apr 2009

ANALYST REPORT - Read how Enterprise Management Associates evaluates the workload automation offerings of BMC, CA, IBM, ASG, and several others. Hint: the report concludes, "BMC has the strongest product overall, scoring above average on functionality and higher than any other vendor on architecture and integration."
Posted: 17 Feb 2010 | Published: 17 Feb 2010

WHITE PAPER - Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.
Posted: 18 Sep 2009 | Published: 18 Sep 2009