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Contact Center Workforce Management Software: Companies
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Avaya Inc. ( 42 Documents )
Avaya is a global leader in communication systems, applications and services.

Genesys ( 12 Documents )
Genesys is the only company that focuses 100% on software to manage customer interactions over the phone, Web and in e-mail. Genesys software dynamically connects customers to fulfill requests, optimize customer care goals and efficiently use resources.

Netlert Communications, Inc. ( 3 Documents )
NetLert is a leader in providing complete customer contact solutions including improving performance of call centers and capturing leads and potential customers while they are still on your web site!

Voice Print International, Inc. ( 4 Documents )
Voice Logging and Recording refers to a system that connects to telephone instruments and lines (either digital or analog), T1, E1, VoIP (voice over IP), radio lines, speakers and/or microphones for the purpose of accurately recording both sides of a conv

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