Angel.com (
5 Documents )
Angel.com provides industry-leading IVR and call center solutions. We enable organizations of all sizes to streamline business operations using on-demand applications that take advantage of the most pervasive device in the world - the telephone.
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Avaya Inc. (
42 Documents )
Avaya is a global leader in communication systems, applications and services.
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beCogent Ltd (
1 Document )
beCogent was the first of a new generation of European contact centres with the ability to offer clients a multi-media inbound or outbound service. The company remains at the forefront of this revolution.
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Genesys (
12 Documents )
Genesys is the only company that focuses 100% on software to manage customer interactions over the phone, Web and in e-mail. Genesys software dynamically connects customers to fulfill requests, optimize customer care goals and efficiently use resources.
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IBM (
142 Documents )
At IBM, we strive to lead in the creation, development and manufacture of the industry's most advanced information technologies, including computer systems, software, networking systems, storage devices and microelectronics.
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Infra Corporation (
2 Documents )
Infra Corporation is an international developer of web-based software for automating IT Service Management processes in enterprise level organizations.
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InQuira Inc (
9 Documents )
InQuira is the leading provider of global enterprise web self-service, collaboration, knowledge management and agent assisted support applications that provide a consistent customer experience across web, phone and community channels.
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InstantService.com (
2 Documents )
InstantService.com, the premiere ASP of live human interaction software for e-commerce Web sites, offers online customer interaction eCRM solutions that facilitate customer acquisition and retention.
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Interwoven, Inc. (
3 Documents )
Interwoven's leading content management solutions and services enable organizations to maximize online business performance and unlock the value of content by delivering the right content to the right person in the right context at the right time.
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Portrait Software (
6 Documents )
Portrait provides Customer Interaction Optimization Software that helps companies deliver great customer experiences, increase sales,reduce costs and manage risks. Portrait focuses on deepening the loyalty and profitability of every customer relationship.
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Sage (UK) Limited (
7 Documents )
At Sage, we live and breathe business every day. Through our people, business software, services, our partners, we are passionate about helping businesses of all sizes achieve their ambitions by helping them to overcome day-to-day business practicalities.
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TeleDirect (
1 Document )
TeleDirect focuses primarily on the communications services, travel and leisure, newspaper publishing, Teleservices provider and financial services markets.
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Teleformix (
5 Documents )
Teleformix is a leading developer of CRM/eCRM Enterprise Class Software applications for the government, banking, insurance, healthcare, financial services and marketing industries.
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WebEx Communications, Inc. (
3 Documents )
WebEx is the market leader in web meetings and delivers a robust suite of on-demand business applications that dramatically increase efficiencies in customer facing and internal business processes.
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