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Contact Center On-demand™ (CCOD) sponsored by CosmoCom, Inc. 
Description:  Contact Center On-Demand™ ,CCOD, is also known as hosted contact center or network-based contact center.

EchoSystem™ sponsored by Echopass Corporation 
Description:  The EchoSystem incorporates carrier and network services, CRM software and integration, strategic and implementation consulting, call routing and other customizations our customers may require.

Integration & Collaboration Solution sponsored by Infosys Technologies Limited 
Description:  Infosys offers the Integration & Collaboration Solution (ICS), which delivers an integrated view of customer interactions from a single, intuitive desktop interface and improve agent productivity, among other benefits.

Telvista Contact Center Outsourcing sponsored by Telvista, Inc 
Description:  Being supportive of you, your business, and the way you work best. That's what outsourcing contact center support means at Telvista.

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