HelpSTAR sponsored by HelpSTAR.com Inc.
Description: HelpSTAR provides the glue that binds the people, things (assets), and processes (information flows, task flows) that comprise modern enterprises.
Related Collateral:
Out-of-the Box Best Practices (Product Overview)
Overview of HelpSTAR Features (Product Overview)
Time Warner Division Moving to Latest HelpStar Software (Press Release)
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infraEnterprise sponsored by Infra Corporation
Description: infraEnterprise has been designed to deliver the best upfront and ongoing value for comparative depth of functionality in the enterprise service management market.
Related Collateral:
Navigant International (Case Study)
infraEnterprise (Brochure)
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Asset Navigator sponsored by Alloy Software, Inc.
Description:
Asset Navigator is an award-winning IT Service Management solution that enables you to streamline all aspects of your IT infrastructure--from Service Management to automated Asset Management and Network Administration.
Related Collateral:
Asset Navigator - Overview (Product Overview)
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GS/HelpDesk™ sponsored by GroupSoft Systems, Inc.
Description: GS/HelpDesk™ is a complete internal IT help desk solution for Lotus Notes/Domino and the Web.
Related Collateral:
GS/HelpDesk™ (Data Sheet)
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ReadyDesk sponsored by ReadyDesk
Description: With ReadyDesk you can open, view, edit and resolve support tickets all on the same screen, dramitically increasing productivity and response time! You can even view a ticket's complete history without leaving the main interface.
Related Collateral:
ReadyDesk Demo (Trial Software)
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Support Tracker™ sponsored by Automation Centre
Description: Support Tracker eases the workload of your IT departments with a Lotus Notes Domino help desk solution, Support Tracker. This application accelerates the problem-response-resolution process for optimal operational support services efficiency.
Related Collateral:
Lotus Notes Help Desk Software (Product Overview)
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Web+Center sponsored by Internet Software Sciences
Description: Web+Center is a suite of web based customer support applications.
Related Collateral:
Internet Software Sciences: Web Based Support for Small Business and E-commerce (Product Overview)
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areHelpDesk Software sponsored by ARE HelpDesk Solutions
Description:
areHelpDesk.com software is a fully integrated business solution that gives firms complete control over the project planning and management of all facets of their operations, including back office accounting, manufacturing and distribution.
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assyst sponsored by Axios Systems, Inc
Description: assyst is a unique, global enterprise solution that supports all of the ITIL/MOF disciplines in a single application for seamless, end-to-end event management. |  |
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Bell Rock Solutions Integrated Application Suite sponsored by Bell Rock Solutions, LLC
Description: Bell Rock Solutions offers an Integrated Application Suite featuring Help Desk, Customer Service, Lead Management and a number of other point applications. | |
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BLive 2.5 sponsored by BLive Networks
Description:
BLive 2.5 is CRM software designed to help small and medium-sized businesses improve productivity and efficiency with daily operations.
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BMC IT Service Support Express sponsored by Remedy, a BMC Software Company
Description:
BMC IT Service Support helps growing midsized companies that are under extreme pressure to reduce costs and expedite service by keeping IT informed, connected, and aligned with the business.
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BMC® Remedy® Service Desk sponsored by BMC Software, Inc
Description:
BMC Remedy Service Desk is an incident and problem automated workflow solution that can cost-effectively reduce the number of incidents handled, improve resolution times and prevent future incidents from occurring, while improving IT staff efficiency |  |
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Census Bug Tracking and Defect Tracking sponsored by MetaQuest Software Inc.
Description: Census Bug Tracking software automates the recording, tracking, and management of software and hardware development bugs/defects. | |
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COIGN Enterprise sponsored by CobbleSoft International Ltd.
Description: Comprehensive, 100% web-based helpdesk and enterprise service management, providing you with superior capabilities. | |
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CRMdesk sponsored by SkyeyTech, Inc.
Description: CRMdesk is a web-based help desk software that allows customer support automation through Internet; you will be able to respond to your customer's requests more effectively and will have better success in attracting new customers. | |
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DSRAZOR sponsored by Visual Click Software, Inc.
Description: Visual Click Software's DSRAZOR provides the NDS/eDirectory and NetWare File System Administrator with unsurpassed abilities to Delegate, Administer and Audit secure enterprise data. |  |
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FootPrints® sponsored by UniPress Software
Description: FootPrints®, from UniPress Software, is the award-winning, 100% web-based help desk & customer problem management software that tracks all issues, communications and resolutions online, without the high costs and complex administration of oth |  |
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FootPrints® for Exchange sponsored by UniPress Software
Description:
FootPrints® for Exchange from UniPress Software gives you an easy-to-use, 100% web-based help desk & customer problem management tool without the high costs or complex administration.
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HEAT® Product Suite sponsored by FrontRange Solutions Inc.
Description:
Built on more than a decade of service management experience, award-winning HEAT integrates core service and support components into one complete solution to reduce costs and drive higher customer satisfaction.
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InQuiero sponsored by Salat Bertran Ltd
Description: InQuiero Helpdesk is an advanced incident tracking system which complements both InQuiero Webcare and InQuiero Technical Support. | |
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jab:ITS PHP/MySQL Incident Tracking System sponsored by Extensions Software
Description:
The jab:ITS PHP/MySQL Incident Tracking System for Intranets provides a browser-based means of tracking and reporting customer support/help issues and occurrences.
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NetSupport DNA Helpdesk sponsored by NetSupport, Inc.
Description:
DNA Helpdesk is a powerful yet user friendly module for the corporate helpdesk available on its own, combined with DNA Pack 1 (Inventory) or as part of our overall DNA management suite.
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PeekPlus™ sponsored by Bytware, Inc.
Description: PeekPlus gives Help Desk personnel the power to view up to the last keystroke of another user's screen. |  |
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PreDix™ sponsored by Chorus Systems Inc.
Description: PreDix™ enables enterprises to automatically detect and respond to harmful changes in the desktop computing environment before business disruptions are experienced. |  |
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