Returning Member?  Sign In    |    New to WSTA?  Register
WSTA

CyberLibrary


Help | Advanced Search
What's New?
What's Popular?

IT Management  >  IT Service Centers  >  Contact Centers  >  
IP Contact Centers: Products
SEE: Related Topics

 All   White Papers   Multimedia   IT Downloads   Products   Companies 
Limit Results:
Sort by:


6 Matches
Genesys IP Contact Center sponsored by Genesys 
Description: Genesys' Enterprise IP Contact Center (IPCC) delivers its current fully integrated contact center software suite on industry-standard IP platforms.
Related Collateral: 

  • Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center (White Paper)

  • Nuasis NuContact Center™ sponsored by Nuasis 
    Description: The Nuasis NuContact Center™ is next-generation software for handling customer inquiries via the phone, e-mail, fax, and web.
    Related Collateral: 

  • NuContact Center™2.0: Multi-media. Multi-site. One Network.™ (Product Literature)

  • Cisco Unified Contact Center Enterprise sponsored by Cisco Systems, Inc. 
    Description:  Cisco Unified Contact Center Enterprise (formerly known as Cisco IP Contact Center [IPCC] Enterprise) delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management.

    Cisco Unified Customer Voice Portal sponsored by Cisco Systems, Inc. 
    Description:  Deliver intelligent, personalized self-service over the phone. Cisco Unified Customer Voice Portal (CVP) enables customers to efficiently and enjoyably retrieve the information they need from the contact center.

    Contact Center On-demand™ (CCOD) sponsored by CosmoCom, Inc. 
    Description:  Contact Center On-Demand™ ,CCOD, is also known as hosted contact center or network-based contact center.

    IP Contact Center sponsored by FrontRange Solutions Inc. 
    Description:  Promote efficiency and develop strong, loyal customer relations with IP Contact Center, which extends the functionality of other FrontRange products by making them accessible over the telephone.

    6 Matches

    KnowledgeAlert!
    Sign up for a free newsletter with White Papers, Case Studies and Product Info on:

    IP Contact Centers


    E-mail Address



    Library Home | Advertise with Us | Product Library
    A Service of Bitpipe