InQuira 6.5 sponsored by InQuira Inc
Description:
The key to InQuira's superior performance is the application's ability to understand the intent of an inquiry and match it to the meaning of the right content.
Related Collateral:
InQuira 6.5: Automates Web Self-Service, Optimizes E-Service and Facilitates Assisted Service (Data Sheet)
InQuira 6.5 for Customer Service (Brochure)
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InFact sponsored by Insightful Corp.
Description: InFact moves analysts from keyword search to fact-based discovery, significantly improving the productivity of the knowledge analyst and the quality of intelligence, enabling discovery of what would not otherwise be discerned.
Related Collateral:
InFact™ (Product Overview)
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InQuira 6.5 Email Channel Module sponsored by InQuira Inc
Description:
The InQuira 6.5 Email Module optimizes existing investments in ERMS applications with the InQuira semantic processing engine.
Related Collateral:
InQuira 6.5 Email Module: Automates Web Self-Service, Optimizes E-Service and Facilitates Assisted Service (Product Literature)
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LinKFactory sponsored by Language and Computing
Description: LinKFactory® is a feature-rich tool used for building complete corporate terminology systems capable of extracting significant value out of the large stores of unstructured data residing in the corporate content databases.
Related Collateral:
LinKFactory® (Product Overview)
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InQuira Analytics sponsored by InQuira Inc
Description:
The powerful InQuira Analytics module provides companies with best-in-class customer analytics that deliver far more insight than standard website 'click-through' analyses.
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InQuira's Automated Email/Chat Resolution sponsored by InQuira Inc
Description:
The new InQuira Automated Email/Chat Resolution Module intercepts web-based email sales and service requests, and automatically responds, effectively deflecting as much as 15-20% of incoming email traffic.
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InQuira's Contact Center Advisor sponsored by InQuira Inc
Description:
Contact Center Advisor provides a complete intelligent search interface that enables contact center agents to quickly and accurately find answers to customer inquiries as an integrated part of the call handling process from within their CRM dashboard | |
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InQuira's Information Manager sponsored by InQuira Inc
Description:
InQuira Information Manager is a comprehensive solution for identifying, acquiring, organizing, and sharing any type of enterprise information with customers and/or contact center agents that work with customers.
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InQuira's Intelligent Search sponsored by InQuira Inc
Description:
InQuira's Intelligent Search takes a brand new, from-the-ground-up approach to solving customer interaction challenges by merging the latest techniques from the field of Information Retrieval with recent developments in NLP resear | |
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InQuira's Personalized Response sponsored by InQuira Inc
Description:
InQuira Personalized Response delivers complete, intent-based responses to user search and navigation requests.
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PowerCenter™ FAQ sponsored by Astute Solutions
Description: PowerCenter FAQ integrates with PowerCenter™ by providing a robust web-based, self-service customer response system that generates answers to a variety of frequently asked questions. This provides you with a comprehensive online customer service stra |  |
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PowerCenter™ KnowledgeServer sponsored by Astute Solutions
Description: PowerCenter KnowledgeServer functions as the backbone to both PowerCenter™ Email and PowerCenter™ FAQ™. | |
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