WEBCAST - Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes such as configurations, incidents, problems, and service level management.
Posted: April 1, 2008 | Premiered: March 1, 2008


Topics:  Business IT Alignment | Business Process Management | Configuration Management | Databases | IT Best Practices | IT Service Management | ITIL | Secure Content Management | Service Level Management