WHITE PAPER - This white paper dimensions the two-stage evolution from today's prevalent product level support model to network-level support and ultimately to service-level support.
Posted: August 5, 2008 | Published: August 1, 2008


Topics:  Customer Service | IPTV | QOS | SLA | Telecommunications Service Providers | Telecommunications Software | VoIP

PRODUCT LITERATURE - This white paper discusses how Detailed Service Models have become the blueprints required to build Service-Oriented Operations. Read this white paper to learn the key components and multiple benefits of the service modeling process.
Posted: January 31, 2008 | Published: May 1, 2007


Topics:  Application Development | Application Integration | QOS | SOA | SOA Governance | Telecommunications Industry | Telecommunications Networks | Triple Play Services

WHITE PAPER - Internet Protocol Television (IPTV) is a cutting edge mass-market technology. This paper gives advice and lessons learned by the key successful IPTV service providers in 2007. This is also a useful introductory guide for companies considering IPTV.
Posted: September 10, 2007 | Published: February 1, 2007


Topics:  Advertising | Content Providers | Converged Networks | HDTV | Integration Testing | IP Networks | IPTV | QOS | Telecommunications Industry | Telecommunications Service Providers | Televisions

WHITE PAPER - This white paper discusses how Detailed Service Models have become the blueprints required to build Service-Oriented Operations. Read this white paper to learn the key components and multiple benefits of the service modeling process.
Posted: September 10, 2007 | Published: May 1, 2007


Topics:  Application Development | Application Integration | QOS | SOA | SOA Governance | Telecommunications Industry | Telecommunications Networks | Triple Play Services