WHITE PAPER - A Service Delivery Environment (SDE) streamlines service creation, provisioning and management processes and enables efficient service agility, blending and personalization for a user-centric experience.
Posted: October 3, 2008 | Published: October 2, 2008


Topics:  Business Intelligence | Content Management | Instant Messaging | IP Networks | Mobile Workers | SOA

WHITE PAPER - Learn how service providers are addressing the increase competitive demand of an enriched communication experience by blending and personalizing service.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  IP Networks | IT Infrastructure | Messaging Protocols | Messaging Software | Telecommunications Systems | Television Services | Television Systems | Unified Messaging

WHITE PAPER - This paper is meant to help executive decision-makers at carrier and enterprise organizations understand the importance of business-, service- and network-level transformation.
Posted: February 5, 2008 | Published: January 1, 2007


Topics:  IP Networks | Network Service Providers | Operational Support Systems | Program Management | SOA

WHITE PAPER - Demand for new, blended services by consumers and enterprise customers is driving service providers to deploy next generation, IP-based networks. This paper examines the steps you'll need to follow to ensure success in completing network transformatio
Posted: August 22, 2008 | Published: August 22, 2008


Topics:  Customer Service | Email | IP Networks | MPLS | Network Management | Personalization | Program Management | Telecommunications Industry | WAN

TRANSCRIPT - In this transcript from a SearchTelecom.com videocast, telecom expert Tom Nolle discusses what carriers need to embrace in order to save themselves from being marginalized due to drastically reduced "revenue per bit" pricing.
Posted: November 4, 2008 | Published: November 4, 2008


Topics:  ERP | IP Networks | Service Level Management | Telecommunications Carrier Systems | Telecommunications Service Providers | VoIP

PODCAST - IP technologies can help service providers create new revenues. In this podcast, Tom Nolle and Kate Gerwig discuss IP transformation and how it relates to the network as an application platform.
Posted: September 17, 2008 | Premiered: September 17, 2008


Topics:  Converged Networks | IP Networks | Network Convergence | Telecommunications Systems | Telephony Services | VoIP

VIDEO - In this SearchTelecom.com videocast, telecom expert Tom Nolle discusses what carriers need to embrace in order to save themselves from being marginalized due to drastically reduced "revenue per bit" pricing.
Posted: October 22, 2008 | Premiered: October 22, 2008


Topics:  ERP | IP Networks | Service Level Management | Telecommunications Networks | Telecommunications Service Providers | VoIP

PODCAST - In this podcast, telecom expert Tom Nolle discusses what carriers need to embrace in order to save themselves from being marginalized due to drastically reduced "revenue per bit" pricing.
Posted: October 22, 2008 | Premiered: October 22, 2008


Topics:  Application Infrastructure | Architectures | Business Models | IP Networks | Personalization | Telecommunications Networks | Telecommunications Service Providers