WHITE PAPER - This Forrester Consulting white paper examines the total economic impact and potential ROI that companies may realize by deploying Oracle Universal Content Management, a systematic approach of managing structured and unstructured content.
Posted: July 10, 2008 | Published: July 10, 2008


Topics:  Business Process Management | Business Process Management Software | Content Management | Content Management Services | Content Management Software | Investments | Messaging Software | ROI

VIDEOCAST - View this videocast and gain exclusive insight into the launch of a major new release of Oracle's Enterprise Performance Management System (EPM).
Posted: July 7, 2008 | Premiered: July 16, 2008


Topics:  Business Intelligence Software | Business Performance Management | Business Process Management | CRM | Database Management | ERP | ERP Software | Oracle (Product)

WHITE PAPER - This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.
Posted: June 2, 2008 | Published: February 1, 2008


Topics:  Business Process Management | CRM | CRM Software | Customer Satisfaction | Market Trends | ROI | Sales Force Automation | Sales Representatives | Software as a Service

WHITE PAPER - This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.
Posted: June 2, 2008 | Published: March 1, 2008


Topics:  Application Deployment | Business Process Management | Cost Benefit Analysis | CRM Software | Oracle (Product) | ROI | Sales | Vendor Selection | Vertical Industries

WHITE PAPER - Quickly implementing an ERP software solution can be of tremendous benefit. Read this white paper to learn about easy-to-follow best practices for achieving a successful accelerated implementation.
Posted: March 18, 2008 | Published: January 1, 2007


Topics:  Best Practices | Business Process Management | Business Processes | Change Management | CRM | Enterprise Resource Planning Software | ERP | Risk Assessment | SMBs | Software Implementation | Supply Chain Management | Training

WHITE PAPER - Register and receive a FREE Resource DVD to learn more about Oracle Upgrade Management Services.
Posted: March 14, 2008 | Published: March 13, 2008


Topics:  Business Process Management | Consultants | IT Auditing | IT Spending | Oracle (Product) | Risk Assessment | Risk Management | Systems Integration | Systems Integration Services | Systems Management

WHITE PAPER - Learn about the various differences in BI and BPM requirements, evaluation criteria and purchase influencers of both emerging businesses and large enterprises in a review of this performance management survey by Hyperion.
Posted: November 27, 2007 | Published: November 1, 2007


Topics:  Business Intelligence | Business Performance Management Software | Business Process Management | Compliance Best Practices | Enterprise Asset Management Software | Enterprise Resource Management | IT Spending

WHITE PAPER - Explore current CRM on-demand integration challenges facing businesses with mixed deployments and learn how you can guarantee sales effectiveness, business productivity, and reduce costs.
Posted: November 8, 2007 | Published: September 1, 2007


Topics:  Application Integration | Business Process Management | CRM | CRM Software | Customer Satisfaction | Marketing | Oracle (Product) | Productivity | ROI | Sales | Software as a Service | User Experience

WEBCAST - This webcast details the best practices for implementing effective SOA and BPM. Learn how to compose and orchestrate SOA-ready business processes.
Posted: October 29, 2007 | Premiered: October 29, 2007


Topics:  Application Integration | Best Practices | BPEL | Business Process Management | Business Process Management Software | Business Processes | SOA

WHITE PAPER - Discover why empowering key customer-facing employees is the new path to achieving extraordinary, sustainable results. Read this white paper to learn four best practices on how establish an employee empowerment strategy.
Posted: September 26, 2007 | Published: September 1, 2007


Topics:  Best Practices | Business Process Management | Call Center Software | Call Centers | CRM | Customer Data Management | Oracle (Product) | Real-time Analytics | Sales | Sales Representatives | User Experience

WHITE PAPER - CRM best practices on how to empower all of your sales force to achieve the same performance and results as your top salespeople.
Posted: March 6, 2007 | Published: January 1, 2007


Topics:  Business Process Management | CRM | CRM Hosting | Sales Force Automation | Sales Information Systems | Vendor Selection