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SIP sponsored by Avaya Inc.


Reports on SIP published by Avaya Inc.

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sponsored by Avaya Inc.

WHITE PAPER - How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications.
Posted: June 9, 2008 | Published: June 5, 2008

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Topics:  Business Intelligence | Business Intelligence Software | Communications Networks | Communications Systems | Contact Centers | Customer Satisfaction | IP Telephony | SIP

sponsored by Avaya Inc.

WHITE PAPER - This white paper details the the Avaya Voice Portal and Dialog Designer solution architecture, which combines the SOA approach embedded within the software elements of Avaya�s Voice Portal and Dialog Designer solutions.
Posted: June 9, 2008 | Published: March 1, 2007

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Topics:  Business Architectures | Business Intelligence | SIP | SOA | Web Services

sponsored by Avaya Inc.

WHITE PAPER - Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture.
Posted: June 2, 2008 | Published: March 1, 2008

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Topics:  Business Intelligence | Customer Data Management | Customer Interaction Services | Customer Service | Routing | SIP | SOA | Web Services

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