WEBCAST - Hear from customers in major medical facilities across the USA speak to their success in implementing the BlackBerry® Healthcare Solution.
Posted: March 5, 2010 | Premieres: March 18, 2010


Topics:  Application Deployment | Application Security | Applications Management | Collaboration | Data Security | EHR (Electronic Health Records) | Handheld Device Security | Handheld Devices | Health Care Applications Software | Health Care Industry | Health Care Networking | Mobile Device Management | Mobile Device Management Software | Wireless Services

WHITE PAPER - Now that mobility has become an integral part of an enterprise's infrastructure, IT must now support and secure these mobile devices. Read this whitepaper to find out the unique security requirements that these mobile devices create and the three components of mobile security protection.
Posted: February 22, 2010 | Published: May 1, 2009


Topics:  Data Transmission Standards | Mobile Device Management | Mobile Device Management Software | Mobile Workers | Network Security | Network Security Software | Passwords | Wireless Computing | Wireless Messaging | Wireless Networks | Wireless Security

WHITE PAPER - This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: February 19, 2010 | Published: July 1, 2009


Topics:  Application Integration | Applications Management | CIOs | Field Force Automation | Handheld Devices | Information Management | Mobile Device Management | Mobile Workers | Productivity | Smart Phones | TCO | Unified Messaging

WHITE PAPER - FMI recently completed a nationwide survey of US builders to find out how they are using wireless handheld devices in the field. In this paper, we discuss how wireless is earning its keep on the jobsite and identify ways that builders can get more out of their investment in this technology.
Posted: February 19, 2010 | Published: February 19, 2010


Topics:  Construction Industry | Mobile Device Management | Mobile Workers | ROI | Smart Phones | Surveys | Wireless Application Development | Wireless Computing

ANALYST REPORT - In this analyst report, Forrester Consulting examines the total economic impact and potential return on investment (ROI) enterprises can realize by deploying mobility solutions using BlackBerry® smartphones and BlackBerry® Enterprise Server software.
Posted: February 19, 2010 | Published: February 19, 2010


Topics:  Economic Environment | Mobile Device Management | Mobile Device Management Software | Mobile Middleware | Productivity | ROI | Server Software | Smart Phones

WHITE PAPER - In this paper, Ovum will offer a short guide for enterprises as they establish and then continue to evolve their managed mobility strategies.
Posted: February 19, 2010 | Published: February 19, 2010


Topics:  Best Practices | Business Management | Mobile Device Management | Mobile Middleware | Mobile Workers | Partnerships | Smart Phones

IT BRIEFING - This IT Briefing discusses how advanced collaboration applications from IBM Lotus and BlackBerry smartphones from RIM offer state-of-the-art technology and business advantages to corporate users.
Posted: February 19, 2010 | Published: February 19, 2010


Topics:  Collaboration | Collaborative Applications Software | Mobile Device Management | Mobile Middleware | Mobile Workers | Productivity | Remote Users | ROI | Smart Phones | Unified Messaging

CASE STUDY - Ricoh Americas Corporation (Ricoh), a provider of document solutions, wanted a solution to automate service calls handled by field service technicians. They decided to create an application for the BlackBerry® solution that would improve call efficiency and give technicians more control over the tasks performed during their day.
Posted: February 18, 2010 | Published: December 1, 2009


Topics:  Applications Management | Business Metrics | Mobile CRM | Mobile Device Management | Mobile Workers | Productivity | SLA | Smart Phones

CASE STUDY - Centra Windows Ltd. was looking to replace a paper system for dispatching and managing work performed by window installation field staff with an automated solution that is more efficient and easily tracked and reflects the optimized processes developed by the business. Read about the features and business benefits of their BlackBerry solution.
Posted: February 18, 2010 | Published: February 18, 2009


Topics:  Business Process Management | Customer Service | Job Scheduling Software | Mobile CRM | Mobile Device Management | Mobile Workers | Reporting Software | Smart Phones

CASE STUDY - AIS Construction Equipment (AIS), a heavy construction equipment dealership that sells, rents and repairs machinery, was challenged to automate work orders completed by service technicians who repair heavy equipment to accelerate the billing cycle, follow up on sales leads and improve customer service.
Posted: February 18, 2010 | Published: December 1, 2009


Topics:  Application Deployment | Applications Management | Business Metrics | Construction Industry | Customer Service | Information Management | Mobile Device Management | Mobile Workers | Smart Phones

WHITE PAPER - Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings. Read this white paper to learn more!
Posted: February 18, 2010 | Published: February 18, 2010


Topics:  Application Development | Application Development and Integration Services | CRM | Mobile CRM | Mobile Device Management | Mobile Workers | ROI | Sales and Marketing Software | Sales Force Automation | Smart Phones

WHITE PAPER - This white paper discusses how mobile peripherals help extend the value of BlackBerry solutions such as automate data collection, improve accuracy, and lower costs, among other benefits.
Posted: February 18, 2010 | Published: February 18, 2010


Topics:  Barcode Readers | Enterprise Application Integration Middleware | Enterprise Applications Software | Mobile Device Management | Mobile Middleware | Mobile Workers | Peripheral Hardware | POS | Productivity | Smart Appliances | Smart Cards | Smart Phones

WHITE PAPER - The more employees rely on their BlackBerry® smartphones, the greater the need for enterprise applications that fit their, and the company's, specific needs. But IT organizations can't always do it on their own. This white paper covers some best practices and resources for creating mobile enterprise applications.
Posted: February 18, 2010 | Published: February 18, 2010


Topics:  Application Development | Application Development and Integration Services | Applications Management | CIOs | Enterprise Application Integration Middleware | Enterprise Applications Software | Mobile Device Management | Mobile Middleware | Mobile Workers | Productivity | Smart Phones

WHITE PAPER - Learn more about how mobile technology from Research In Motion (RIM), and members of the BlackBerry Alliance Program can make your enterprise more agile and give you a business advantage.
Posted: February 17, 2010 | Published: February 17, 2010


Topics:  Applications Management | Business Performance Management | CIOs | Desktop Applications Management | Information Management | Mobile Device Management | Mobile Middleware | Mobile Workers | Productivity | Smart Phones

ANALYST REPORT - IDG Research Services recently surveyed more than 200 CIOs and senior IT and business executives at companies of all sizes to examine the benefits of giving employees mobile access to strategic business applications, including ITSM applications. This analyst report discusses the benefits of ITSM mobilization and key findings from the IDG survey.
Posted: February 17, 2010 | Published: February 17, 2010


Topics:  Application Deployment | Applications Management | CIOs | IT Service Management | IT Services | Mobile Device Management | Mobile Middleware | Productivity | Surveys

CASE STUDY - The City of Hamilton deployed NOMAD, an application from Horizant, for BlackBerry smartphones, which mobilizes the way facilities management is handled. The solution is designed to automatically push out work orders from the City of Hamilton's back-end database which are then received by tradespeople on their BlackBerry smartphones.
Posted: February 17, 2010 | Published: December 1, 2009


Topics:  Communications Software | Information Management | IT Systems | Mobile Device Management | Mobile Middleware | Mobile Workers | Productivity | ROI | Smart Phones

CASE STUDY - South Windsor, Conn., is using smartphones to track the locations of public works crews in real time, enabling increased productivity and reduced operational costs. This is made possible by the combined use of BlackBerry smartphones, Freeance applications and existing GIS data. Read this case study to learn more!
Posted: February 17, 2010 | Published: December 1, 2008


Topics:  Governments | GPS | Information Management | Middleware | Mobile Device Management | Mobile Middleware | Mobile Workers | Productivity | Real-time Analytics | Smart Phones

WEBCAST - Don’t miss this webcast as it discusses a platform for collaboration, critical alerts, and clinical applications. Find out how you can take advantage of this healthcare solution and provide secure and timely access to colleagues and information, improving the safety and quality of care delivery.
Posted: February 8, 2010 | Premiered: February 25, 2010


Topics:  Collaboration | Health Care Industry | Health Care Software | Mobile Device Management | Network Management | Network Monitoring | Network Performance | Unified Messaging

WHITE PAPER - This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices.
Posted: August 6, 2009 | Published: August 6, 2009


Topics:  Mobile CRM | Mobile Device Management | Mobile Middleware | Mobile Workers | PDA | Remote Computing | Remote Network Management | Smart Phones

ANALYST REPORT - Mobile banking is quickly growing in popularity among young, affluent, tech-savvy smartphone users in America and Canada. As a result, financial institutions will have a highly interactive and expandable line of services and devices they can use to engage their customers.
Posted: July 27, 2009 | Published: July 27, 2009


Topics:  Banking Industry | Banking Services | Financial Industry Organizations | Financial Management | Financial Services | Mobile Device Management | Mobile Payments | PDA | Smart Phones

WHITE PAPER - This document provides an overview of BlackBerry® Enterprise Server components and is intended to help administrators prepare for the design and delivery of disaster recovery procedures for the BlackBerry environment.
Posted: June 22, 2009 | Published: March 18, 2009


Topics:  Best Practices | Disaster Planning | Disaster Recovery | Email Management | Email Server Software | Handheld Devices | Microsoft Exchange | Mobile Device Management | Remote Backups | Wireless Applications Software | Wireless Security

WHITE PAPER - Security considerations remain the single biggest limitation to more aggressive expansion of wireless device usage in many enterprises. This paper will explore some of the key criteria necessary in a mobile OS so that enterprise use of the device will not compromise the integrity of the company's security.
Posted: June 18, 2009 | Published: June 18, 2009


Topics:  Application Deployment | Compliance (Systems Operations) | Mobile CRM | Mobile Device Management | Mobile Workers | Operating Systems | Wireless Application Development | Wireless Computing | Wireless Networks | Wireless Security

WHITE PAPER - Organizations seeking solutions that provide high-performance access while addressing security needs can leverage fixed mobile convergence (FMC) systems to enhance communication. This document explores why your organization should implement an FMC solution, the benefits of FMC and considerations for methods of implementation.
Posted: June 12, 2009 | Published: June 12, 2009


Topics:  Fixed Wireless Networks | Fixed-mobile Convergence | Mobile Device Management | Mobile Device Management Software | Mobile Workers | Productivity | Voice Networking | Wireless Computing | Wireless Messaging | Wireless Messaging Security | Wireless Networks | Wireless Security

WHITE PAPER - This reference document will provide you with detailed information on how to effectively manage your BlackBerry Enterprise Server architecture.
Posted: March 18, 2009 | Published: March 18, 2009


Topics:  Best Practices | Enterprise Applications Software | Handheld Device Security | Handheld Devices | Mobile Device Management | Server Management | Server Software | Wireless Applications Software | Wireless Computing

EDITORIAL RESOURCE GUIDE - This e-guide offers expert information that Lotus Notes administrators should consider when deploying mobile devices in the Lotus Notes environment and other issues that may arise from deployment.
Posted: March 15, 2009 | Published: March 15, 2009


Topics:  Handheld Device Security | Handheld Devices | Lotus Notes | Lotus Sametime | Mobile Device Management | Mobile Device Management Software | Mobile Workers | Wireless Computing