EGUIDE - This SearchTelecom.com workshop looks at how to build business and technical plans to make sure all of the bases are covered for delivering highquality services that can be efficiently and consistently managed.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Billing Systems | Cable Modems | Customer Service | Internet | Network Infrastructure | Telecommunications Industry | Telecommunications Service Providers | Telecommunications Services | Telecommunications Systems

WHITE PAPER - This paper addresses the benefits of working with a managed service provider with the right experience to handle the management and transformation of enterprise voice and data networks and bring powerful strategic advantages to today's businesses.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Change Management | CIOs | Communications Systems | Enterprise Architectures | Outsourcing | Telecommunications Service Providers | Unified Messaging | VoIP | WAN | Wireless Networks

WHITE PAPER - This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Business Models | Capacity Planning | Collaboration | IP | Outsourcing | Telecommunications Carrier Systems | Telecommunications Services | Telephony Systems

WHITE PAPER - This white paper examines the impact large change programs have on working relations with external parties and discusses what strategies telecom companies can employ to avoid the pitfalls associated with transformation and migration.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Business Service Management | Change Management | Enterprise | Government Agencies (U.S.) | IP | SLA | Telecommunications Industry | Telecommunications Management Software | Telecommunications Networks

WHITE PAPER - This white paper describes the most common attacks on mobile networks and what to do about them.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Billing Services | Denial of Service Attacks | Handheld Device Security | Handheld Devices | Mobile Device Management | Mobile Workers | Network Managers | Security Threats | Vulnerability Assessments | Wireless Internet | Wireless Networks

WHITE PAPER - Read this white paper to learn how the Network Integrator is responsible for managing subprojects within the context of multivendor agreements with the appropriate third parties and service providers.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Billing Systems | Business IT Alignment | Network Infrastructure | Network Management | Network Operating Systems | Operational Support Systems | Research and Development | Supplier Management

CASE STUDY - Alcatel-Lucent introduced a business transformation program, enabling the delivery of a turnkey integrated triple play solution, for which it provided the design, testing, integration, deployment and maintenance.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  Internet | IPTV | Network Infrastructure | Telecommunications Service Providers | Video-on-Demand | VoIP

PODCAST - This podcast will look at the methodology associated with creating optimally profitable services while also optimizing infrastructure and operations investments.
Posted: November 11, 2008 | Premiered: November 5, 2008


Topics:  Network Management | Network Management Services | Network Service Providers | ROI | Telecommunications Industry | Telecommunications Service Providers | Telephony Services | Telephony Systems

WEBCAST - This webcast will look at the methodology associated with creating optimally profitable services while also optimizing infrastructure and operations investments.
Posted: November 5, 2008 | Premiered: November 5, 2008


Topics:  Network Management | Network Management Services | Network Service Providers | Telecommunications Industry | Telecommunications Service Providers

TRANSCRIPT - In this transcript from a SearchTelecom.com videocast, telecom expert Tom Nolle discusses what carriers need to embrace in order to save themselves from being marginalized due to drastically reduced "revenue per bit" pricing.
Posted: November 4, 2008 | Published: November 4, 2008


Topics:  ERP | IP Networks | Service Level Management | Telecommunications Carrier Systems | Telecommunications Service Providers | VoIP

PODCAST - This podcast examines the status of triple-play services among telecommunications service providers and what needs to happen to increase revenue.
Posted: October 24, 2008 | Premiered: October 24, 2008


Topics:  Converged Networks | Customer Loyalty | Telecom Billing Services | Telecommunications Carrier Systems | Telecommunications Industry | Telecommunications Service Providers | Telecommunications Systems | Triple Play Services | Video Services

VIDEO - In this SearchTelecom.com videocast, telecom expert Tom Nolle discusses what carriers need to embrace in order to save themselves from being marginalized due to drastically reduced "revenue per bit" pricing.
Posted: October 22, 2008 | Premiered: October 22, 2008


Topics:  ERP | IP Networks | Service Level Management | Telecommunications Networks | Telecommunications Service Providers | VoIP

PODCAST - In this podcast, telecom expert Tom Nolle discusses what carriers need to embrace in order to save themselves from being marginalized due to drastically reduced "revenue per bit" pricing.
Posted: October 22, 2008 | Premiered: October 22, 2008


Topics:  Application Infrastructure | Architectures | Business Models | IP Networks | Personalization | Telecommunications Networks | Telecommunications Service Providers

WHITE PAPER - Alcatel-Lucent's innovation engine explores new ideas and opportunities to address environmental concerns while solving business problems.
Posted: October 2, 2008 | Published: October 2, 2008


Topics:  Business Processes | Communications Networks | Data Centers | GSM | Systems Management | VoIP

WHITE PAPER - This paper describes the challenges operators face in next generation service delivery and how TPSDA helps operators transform their networks to realize mass-market delivery of profitable blended voice, video and data services.
Posted: October 2, 2008 | Published: October 2, 2008


Topics:  Business Models | DSL | IPTV | Network Management | TCO | Unified Messaging | Unified Messaging Systems

WHITE PAPER - A Service Delivery Environment (SDE) streamlines service creation, provisioning and management processes and enables efficient service agility, blending and personalization for a user-centric experience.
Posted: October 3, 2008 | Published: October 2, 2008


Topics:  Business Intelligence | Content Management | Instant Messaging | IP Networks | Mobile Workers | SOA

WHITE PAPER - This document is based on an Alcatel-Lucent/TechTarget webcast entitled "Selling the CIO on Business Services."
Posted: October 1, 2008 | Published: October 1, 2008


Topics:  Business Service Management | Desktop Management | ERP | Network Management | Outsourcing | Server Management | Vendors

PODCAST - This podcast with enterprise expert Gary Audin is designed to help service providers sell beyond connectivity.
Posted: September 23, 2008 | Premiered: September 22, 2008


Topics:  Business Intelligence | Business Management | Business Service Management | Business Systems | CIOs | Enterprise | Networking

VIDEO - Selling the CIO on business services will help telecom service providers improve their RFP responses and increase business services revenue, no matter what the size of the business. This videocast with enterprise expert Gary Audin is designed to help.
Posted: September 22, 2008 | Premiered: September 22, 2008


Topics:  Business Intelligence | CIOs | ERP | Networking | Telecom Provisioning | Telecommunications Carrier Systems

PODCAST - IP technologies can help service providers create new revenues. In this podcast, Tom Nolle and Kate Gerwig discuss IP transformation and how it relates to the network as an application platform.
Posted: September 17, 2008 | Premiered: September 17, 2008


Topics:  Converged Networks | IP Networks | Network Convergence | Telecommunications Systems | Telephony Services | VoIP

EDITORIAL RESOURCE GUIDE - IP technologies, including Web 2.0 and the emerging interactivity of the Web, can be combined with service provider APIs and hosted features to create new revenues and new partnerships for network operators.
Posted: September 2, 2008 | Published: September 1, 2008


Topics:  IP | Network Management | Service Creation | Service Level Management | Telecommunications Industry | Web Services

WHITE PAPER - This paper helps executive decision-makers at carrier and enterprise organizations understand the importance of business, service and network-level transformation in achieving differentiation, and to help them address the complexities.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  Best Practices | Business Intelligence | Business Models | Disaster Recovery | ERP | Project Management

WHITE PAPER - Learn how service providers are addressing the increase competitive demand of an enriched communication experience by blending and personalizing service.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  IP Networks | IT Infrastructure | Messaging Protocols | Messaging Software | Telecommunications Systems | Television Services | Television Systems | Unified Messaging

WHITE PAPER - Demand for new, blended services by consumers and enterprise customers is driving service providers to deploy next generation, IP-based networks. This paper examines the steps you'll need to follow to ensure success in completing network transformatio
Posted: August 22, 2008 | Published: August 22, 2008


Topics:  Customer Service | Email | IP Networks | MPLS | Network Management | Personalization | Program Management | Telecommunications Industry | WAN

WHITE PAPER - This whitepaper identifies emerging best practices for planning, implementation, migration and operations based on hands-on experience with IP Transformation initiatives across the globe.
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  Best Practices | IP | IPTV | Operational Support Systems | Performance Testing | PSTN | Security | VoIP