EGUIDE - This SearchTelecom.com workshop looks at how to build business and technical plans to make sure all of the bases are covered for delivering highquality services that can be efficiently and consistently managed.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Billing Systems | Cable Modems | Customer Service | Internet | Network Infrastructure | Telecommunications Industry | Telecommunications Service Providers | Telecommunications Services | Telecommunications Systems

WHITE PAPER - Read this white paper to learn how the Network Integrator is responsible for managing subprojects within the context of multivendor agreements with the appropriate third parties and service providers.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Billing Systems | Business IT Alignment | Network Infrastructure | Network Management | Network Operating Systems | Operational Support Systems | Research and Development | Supplier Management

WHITE PAPER - This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email.
Posted: September 3, 2008 | Published: September 3, 2008


Topics:  Banking Services | Banking Software | Banking Systems | Billing Services | Billing Software | Billing Systems | Cell Switching | Customer Interaction Services | Electronic Signatures | Mobile Payments | SMS

TRANSCRIPT - This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper.
Posted: June 20, 2008 | Published: June 1, 2008


Topics:  Accounting | Billing Systems | Compliance Best Practices | CRM | Customer Service | Marketing | Product Life Cycles | Sales Force Automation | SOA | Telecommunications Service Providers

WHITE PAPER - By implementing new billing techniques you can reduce customer churn, increase revenue and improve customer satisfaction. Read this white paper that details a new approach to billing that can benefit your business and your pocket.
Posted: March 26, 2008 | Published: March 1, 2008


Topics:  Billing Software | Billing Systems | Call Center Management | Call Center Software | Contact Center Management | Contact Center Software | Cost Benefit Analysis | Customer Satisfaction | Payment Processing

WHITE PAPER - This case study details how one telecommunications service provider implemented a new solution in a short period of time that allows the company to reduce existing billing issues.
Posted: March 26, 2008 | Published: March 1, 2008


Topics:  Advertising | Billing Software | Billing Systems | CRM | Customer Profiles | Document Management | Document Production | Market Segments | ROI | Telecommunications Industry

PRODUCT OVERVIEW - Sapienter is an outsourcing billing solution for businesses with recurring billing. You do not need to buy costly licenses, expensive hardware or build a whole IT infrastructure for your billing system.
Posted: May 2, 2004 | Published: April 1, 2004


Topics:  Billing Services | Billing Systems | Business Process Outsourcing | Online Bill Paying Services

PRODUCT OVERVIEW - TaskCapture is the intuitive, user-friendly software that intelligently and automatically tracks working time on any document in standard applications such as Microsoft Word, Excel, PowerPoint, Adobe Photoshop, QuarkXPress, AutoCAD and many more.
Posted: November 12, 2003 | Published: November 1, 2003


Topics:  Billing Software | Billing Systems | Document Management Software | Document Production | Productivity | Time and Attendance Software | Time Management Software

PRODUCT OVERVIEW - JobCapture is intuitive, user-friendly software that intelligently and automatically tracks working time and activity on any document in standard applications such as Adobe Photoshop, ArchiCad, QuarkXPress, Microsoft Office and many more.
Posted: November 12, 2003 | Published: November 1, 2003


Topics:  Billing Software | Billing Systems | Calendar Management Software | Document Management Software | Document Production | Employee Monitoring | Productivity | Project Management Software | Time and Attendance Software | Time Management Software