WEBCAST - In this 30-minute interactive presentation you'll learn how to create a three-step action plan for online success and five tips for choosing a traffic-boosting domain name.
Posted: November 17, 2008 | Premiered: October 23, 2008


Topics:  Budgeting | Business Development | Domain Name Systems | eCommerce | Online Advertising | Search Engine Optimization | Web Services

WHITE PAPER - Read this paper to see the research and to learn the eight steps that Forrester recommends for customer experience executives in this environment in preparation for tightened budgets, intensified focus on costs, and customer dissatisfaction.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  Budgeting | Business Intelligence | CEOs | CFOs | Customer Data Management Software | Customer Service | Customer Service Best Practices | Economic Environment | Research and Development | Surveys

WHITE PAPER - Software-assisted Intelligent Data Center Management, a discipline that optimizes utilization of the data center raised floor, has matured just in time to rescue CIOs from the collision of constricting budgets and expanding infrastructure.
Posted: November 3, 2008 | Published: November 3, 2008


Topics:  Best Practices | Budgeting | Business Intelligence | CIOs | Cooling Equipment | Data Center Management | IT Service Management

WHITE PAPER - IBM Cognos 8 BI is the only solution that provides complete BI functionality in one product, on a single, proven architecture, it also delivers seamless reporting, analysis, scorecarding, dashboards, and event management.
Posted: October 29, 2008 | Published: October 29, 2008


Topics:  Budgeting | Business Intelligence | Business Intelligence Software | ERP | Reporting Software | Self-Service Applications Software

JOURNAL ARTICLE - This article discusses how storage managers are starting to feel the pinch of a slowing economy, but they still have to store and protect more data than ever.
Posted: October 23, 2008 | Published: October 1, 2008


Topics:  Budgeting | Cost Benefit Analysis | DAS | Data Management | Emerging Technologies | iSCSI SAN | NAS | Storage Capacity

WHITE PAPER - This paper examines the current dilemma that security auditors face with the bottleneck for Web application deployment.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Application Deployment | Budgeting | Software Development Methodologies | Testing | Web Application Security | Web Development | Web Services

WHITE PAPER - This report highlights the issues regarding data center asset planning, including managing complexity in the data center. Learn how to drive business benefits while improving energy efficiency.
Posted: September 30, 2008 | Published: September 30, 2008


Topics:  Asset Management Services | Best Practices | Budgeting | Business Processes | Data Center Management | Data Centers | Power Supplies | Server Virtualization

WHITE PAPER - In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Budgeting | Business Intelligence | Business Process Management | Cost Benefit Analysis | CRM | Customer Service | Economic Environment | Vendors

WHITE PAPER - This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Asset Management Services | Budgeting | Business Process Management | Collaboration | CRM | Financial Services Industry | Workflow Management Coalition | Workflow Software

TRIAL SOFTWARE - Genius Project4Domino is an easy-to-use, Lotus Notes and web-based project management solution. Use the virtual workplace to manage projects and processes, where internal and external people can be involved. Register for our free trial.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Budgeting | Collaboration | Document Management | Domino | Enterprise Resource Management | Project Management

VIDEO - Listen to this videocast and learn how one company deployed a successful portfolio management program that generated generous business growth, as well as how IT leaders can reduce costs by not over or under investing in IT governance.
Posted: September 4, 2008 | Premiered: September 23, 2008


Topics:  Application Deployment | Budgeting | Business Development | Business Integration | Compliance (Finance) | Compliance (Systems Operations) | IT Governance | Project Management Software | Project Portfolio Management | Strategic Planning

WEBCAST - A poor economy does not mean consumers will stop buying, but IT administrators are being challenged to fight for their buyers.
Posted: September 3, 2008 | Premiered: September 3, 2008


Topics:  Application Performance Management | Asset Management (Finance) | Budgeting | Change Management | Configuration Management | Cost Benefit Analysis | Global Economy | Network Performance | Patch Management | ROI

WHITE PAPER - This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low – even when everyone is tightening their budgets.
Posted: August 22, 2008 | Published: August 22, 2008


Topics:  Brand Loyalty | Budgeting | Contact Centers | Cost Benefit Analysis | Customer Loyalty | IVR | Web Conferencing Services

WEBCAST - Listen to this webinar and learn how to grab a peek at your competitors marketing results. It also discusses lead growth, form completion rate, email performance metrics, channels, and best practices.
Posted: August 20, 2008 | Premiered: August 20, 2008


Topics:  B2B | B2B Integration | B2B Integration Software | B2B Online Trading | Best Practices | Budgeting | Channel Management | Email | Lead Generation | Market Research | Metrics | Performance Testing | Product Development

WHITE PAPER - This e-Zine addresses power, space, and cooling issues for the storage environment. Learn how turning your storage green saves money and space for data centers with trapped budgets and limited room.
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  Budgeting | Cooling Capacity | Data Center Management | Data Centers | Disk Storage Systems | Energy Industries | Power Generation Equipment | Server Virtualization | Storage Management

WHITE PAPER - This paper explains an evolutionary approach to Service Level Management (SLM) that enables organizations at any stage of IT development to successfully implement SLM and begin contributing more to the business bottom line.
Posted: August 15, 2008 | Published: August 15, 2008


Topics:  Application Monitoring | Application Performance Management Software | Budgeting | Business Process Automation | Data Centers | eCommerce | High Availability | IT Infrastructure | Network Monitoring Software | Performance Testing | Service Level Management | SOA

WHITE PAPER - In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.
Posted: July 10, 2008 | Published: January 1, 2006


Topics:  Budgeting | Financial Applications Software | Financial Services Industry | Investments | Outsourcing | Reporting Software | Systems Management

WHITE PAPER - This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
Posted: July 10, 2008 | Published: July 1, 2008


Topics:  Asset Management (Finance) | Best Practices | Budgeting | Customer Service | Market Trends | Portfolio Management (Finance) | Risk Assessment | Risk Management | Workflow Management Coalition

WHITE PAPER - This paper explores the implications of the emerging economic slowdown for IT and telecom managers and lays out strategies for proactively managing through the downturn.
Posted: July 1, 2008 | Published: May 1, 2008


Topics:  Budgeting | IP Telephony | IT Industry | IT Service Management | Management Service Providers | Operational Support Systems | ROI | Staffing | Telecommunications Industry

WHITE PAPER - The Internet has empowered the enterprise network, but IP-based approaches continue to make compliance an issue. In this white paper learn how an "identity-aware" network, gives enterprises the visibility necessary for audit compliance.
Posted: June 16, 2008 | Published: June 13, 2008


Topics:  Budgeting | Enterprise Architectures | Identity Management | Internet | Network Management | Regulations | Regulatory Compliance | Risk Management

WEBCAST - Please join Forrester analyst Alex Cullen and Centennial Software as they discuss best practices for managing IT operations in a slow economy.
Posted: May 15, 2008 | Premiered: April 25, 2008


Topics:  Adaptive Enterprise | Budgeting | Cost Benefit Analysis | Data Center Consolidation | Data Centers | Economic Environment | Enterprise Systems | IT Asset Management | IT Best Practices | IT Governance | Portfolio Management (IT Management) | ROI | Strategic Planning

WHITE PAPER - With Oracle and SAP ramping up their efforts to attract small and medium-sized businesses to their enterprise applications, many have wondered: can they deliver successful deployments to smaller customers? With Oracle, the answer is a resounding yes!
Posted: March 18, 2008 | Published: June 1, 2007


Topics:  Budgeting | Business Intelligence Software | Customer Satisfaction | Data Management Software | Investments | Oracle (Product) | ROI | SAP (Product) | Small Businesses | SMBs | User Experience

WHITE PAPER - Implementing ERP, CRM, EAM is complicated. Here are six simple steps to take in order to manage that complexity.
Posted: February 4, 2008 | Published: January 1, 2007


Topics:  Budgeting | Business Process Management | ERP Software | Project Management | ROI | Software Implementation | Software Selection | TCO | Vendor Selection

WHITE PAPER - WAN optimization can ensure that remote users around the world have ready access to critical applications and services. This white paper outlines the principles and practices that will ensure that you do so.
Posted: January 21, 2008 | Published: January 1, 2008


Topics:  Best Practices | Budgeting | Enterprise Resource Management | IT Infrastructure | IT Managers | Performance Testing | QOS | ROI | WAN

PRODUCT OVERVIEW - OMB requires that capital requests be captured and submitted electronically in a consistent format known as Exhibits 300 and 53.
Posted: September 7, 2004 | Published: September 1, 2004


Topics:  Budgeting | Compliance (Finance) | Portfolio Management (IT Management)