EBOOK - Marketers are being asked to identify, segment and target the most profitable customers and boost customer loyalty. Marketing automation software can help solve these challenges, but it too requires a financial investment. Read on and learn how to successfully leverage marketing automation technology and how to build a business case for it as well.
Posted: August 31, 2010 | Published: August 31, 2010


Topics:  Business Process Automation | Business Process Automation Software | CRM | CRM Best Practices | CRM Software | Customer Loyalty | Customer Retention | Marketing | Sales and Marketing Software

WHITE PAPER - This white paper will cover the key components to maximizing software spend and software asset management through license agreements and license types, common product use rights, license reharvesting and recycling, and Example software cost savings scenario. Read this white paper to learn more.
Posted: August 19, 2010 | Published: August 19, 2010


Topics:  Applications Management | Business Process Automation | Compliance (Systems Operations) | Product Management | Software Asset Management | Software Configuration Management | Software Licensing | Spreadsheets

TRIAL SOFTWARE - Poor visibility and insight across the business. Poor organizational alignment and accountability. High IT workloads and costs.
Posted: August 10, 2010 | Published: August 10, 2010


Topics:  Analytic Applications Software | Business Intelligence | Business Intelligence Software | Business Process Automation | Business Process Management | Dashboards | Query Tools | Reporting Software | SAP (Product)

VIDEOCAST - Watch this videocast from Ultramatics to learn how to maximize your business through Enterprise Modernization including Service-Oriented Architecture solutions and approaches to business process optimization that help achieve ambitious business goals while preserving important infrastructure investments.
Posted: August 9, 2010 | Premiered: August 9, 2010


Topics:  Architectures | Business Metrics | Business Process Automation | Business Process Management | Decision Support Systems | Enterprise Architectures | Enterprise Systems | ERP | Legacy Applications Software | ROI | SOA | TCO

WHITE PAPER - This white paper describes the benefits of integrating industry data and how partner and supplier integration through industry connectivity can help maximize the value and effectiveness of a service oriented architecture (SOA) or business process management (BPM) initiative.
Posted: August 3, 2010 | Published: October 30, 2009


Topics:  Application Integration | Applications Management | Business Process Automation | Business Process Management | Business Process Management Software | Enterprise Applications Software

WHITE PAPER - This white paper describes the principles for the convergence of BPM and SOA from a business perspective. The primary audiences are leaders and architects that need to understand how to effectively combine BPM and SOA as a key differentiator for successful enterprises in their drive toward business agility.
Posted: August 3, 2010 | Published: October 30, 2009


Topics:  Business Intelligence | Business Process Automation | Business Process Management | Business Process Management Software | IT Managers | SOA

WHITE PAPER - Read this white paper for a discussion of the principles for the convergence of BPM and SOA from an information system perspective. The primary audiences are IT leaders and architects that need to understand how to effectively combine BPM and SOA in support of business integrity and operational excellence.
Posted: August 3, 2010 | Published: November 2, 2010


Topics:  Business Process Automation | Business Process Management | Business Process Management Software | IT Managers | Operational Support Systems | SOA

WHITE PAPER - In today’s demanding environment, communications service providers across all lines of business are struggling to increase their business agility to remain competitive. This paper explores how companies are achieving agility by adopting dynamic business process management (BPM) with telecommunications industry standards. Read on to learn more.
Posted: August 2, 2010 | Published: April 21, 2010


Topics:  Business Process Automation | Business Process Management | Business Process Management Software | Business Processes | Communications Networks | Communications Systems | SOA

WHITE PAPER - Read this paper to learn how to accelerate process change and lower IT costs and to learn how IBM can work with you in a Business Value Assessment (BVA) to quantify the benefits for your projects.
Posted: August 2, 2010 | Published: August 11, 2009


Topics:  Business Process Automation | Business Process Automation Software | Business Process Management | Business Process Management Software | Business Processes | SOA

WHITE PAPER - How far can automation take an organization in real implementations? This paper, based on in-depth interviews with 14 customers who use HP Business Service Automation solutions, investigates that question by looking at the actual benefits achieved by those customers’ live implementations.
Posted: July 22, 2010 | Published: July 22, 2010


Topics:  Business Process Automation | Business Process Automation Software | Business Process Management | Business Systems | IT Management | ROI

CASE STUDY - In 2002, Constellation Energy embarked on a business transformation to enable fourfold business revenue growth. This case study focuses on the IT organization's transformation to a shared, service-centric organization, and the business partnership it gained along the way.
Posted: July 22, 2010 | Published: July 22, 2010


Topics:  Business Intelligence | Business Management | Business Performance Management | Business Process Automation | Data Center Management | Data Centers | Revenue Projections

WEBCAST - Check out this presentation for an in-depth examination of business process management and SOA solutions as they pertain to the healthcare industry.
Posted: July 6, 2010 | Premiered: July 6, 2010


Topics:  Business Process Automation | Business Process Management | Business Process Management Software | Business Processes | Business Systems | Health Care Applications Software | Health Care Industry | SOA

WHITE PAPER - Getting business and IT together to deliver what customers want despite budget constraints is the key to delivering business value to clients and stakeholders alike. Read this paper for a discussion of business process management strategies that enable banks to meet business objectives and foster innovation.
Posted: July 6, 2010 | Published: September 14, 2009


Topics:  Banking Industry | Banking Services | Banking Systems | Business Performance Management | Business Process Automation | Business Process Automation Software | Business Process Management | Business Process Management Software | Business Processes | Performance Testing

WHITE PAPER - With IBM products, services and programs, businesses can develop business process management solutions to support their business priorities and objectives, both now and in the years ahead. Read this paper to learn how.
Posted: July 2, 2010 | Published: January 15, 2010


Topics:  Business Process Automation | Business Process Management | Business Process Management Software | Business Processes | ROI | SOA

WEBCAST - Attend this live event on June 30th and join Clay Richardson of Forrester Research and Serena Software in an interactive session on how clients have successfully reaped the benefits of Lean thinking and Lean Business Process Management (BPM) to rapidly deliver customer value, increase business process flexibility, and eliminate waste.
Posted: June 17, 2010 | Premiered: June 30, 2010


Topics:  Application Performance Management | Business Intelligence | Business Intelligence Software | Business Management | Business Performance Management | Business Process Automation | Business Process Management | Strategic Planning

WEBCAST - This webcast explores how WebSphere and IBM Rational work together to help businesses achieve strategic objectives with reduced risk and cost and also for translating business vision and strategy into architectural change.
Posted: June 16, 2010 | Premiered: June 24, 2010


Topics:  Business IT Alignment | Business Management | Business Process Automation | Business Process Management | Enterprise Architectures | IT Management | Strategic Planning

WEBCAST - Learn how companies can use social software in combination with Business Intelligence applications to improve decision-making in key business processes.Watch this webcast presented by Tagetik, Microsoft and featuring Gartner as new collaboration strategies and methodologies for budgeting and forecasting are introduced.
Posted: June 11, 2010 | Premiered: June 22, 2010


Topics:  Budgeting | Business Performance Management | Business Process Automation | Business Process Management | Business Processes | Collaboration | Collaborative Applications Software | CPFR | Supply Chain Management

WHITE PAPER - This paper will present an overview of the changing landscape as companies develop practices and processes to measure their performance as sustainable enterprises. It will examine the complex new drivers of sustainability reporting, as well as the rapidly changing legislative environment that will make reporting mandatory, not voluntary.
Posted: June 1, 2010 | Published: June 1, 2010


Topics:  Business Performance Management | Business Process Automation | Business Process Management | Business Processes | Compliance Best Practices | Regulatory Compliance | Reporting Software | SAP (Product) | XBRL

WHITE PAPER - Market-leading companies that achieve management excellence have exceptional analytic capabilities. Read this paper to see what CIOs and CFOs have to say about management excellence and enterprise performance management.
Posted: June 1, 2010 | Published: June 1, 2010


Topics:  Business Process Automation | Business Process Automation Software | Business Process Management | Business Process Management Software | Business Processes | CFOs | CIOs | Enterprise Resource Management

ANALYST REPORT - Operational cost savings have proved elusive for many customers adopting virtualization, either in-house or with outsourcers. However, some customers have achieved significant cost efficiencies thanks to five best practices that are surprisingly high-level in approach. Read this Gartner report to learn key findings and recommendations.
Posted: May 17, 2010 | Published: November 13, 2009


Topics:  Best Practices | Business Process Automation | Data Center Infrastructure Efficiency | Server Provisioning | Server Virtualization | Storage Infrastructure | Storage Management | TCO

ESSENTIAL GUIDE - In this project & portfolio management essential guide, you'll learn: the 3 steps to starting your project management office (PMO) and implementing it into your organisation, how to ensure the success of a process improvement project, the key features of CA Clarity PPM, and much more!
Posted: May 12, 2010 | Published: December 1, 2008


Topics:  Best Practices | Business Process Automation | IT Governance | Project Management | Project Management Software | Project Portfolio Management

WHITE PAPER - This paper explains how food and beverage companies must employ fresh business practices to profitably meet the challenges the top three issues present. Processes and systems must keep up with customer and consumer demands as well as new regulations. Read on to learn more about these challenges, the top three issues, and how to overcome them.
Posted: April 26, 2010 | Published: April 26, 2010


Topics:  Business Process Automation | Business Process Management | Business Processes | ERP | ERP Software | Food and Beverage Industry | Regulations | Regulatory Compliance | Warehouse Management

EBOOK - Read this ebook from Aldon to find out how IT groups are leveraging the stand-out technology of Application Lifecycle Management (ALM) solution to aid in application development and how it contributes to overall IT success.
Posted: April 20, 2010 | Published: April 20, 2010


Topics:  Application Development | Application Life-Cycle Management | Applications Management | Business Process Automation | Change Management | Compliance Best Practices | Dashboards | Metrics | Software Configuration Management | Software Development Life-Cycles

WHITE PAPER - This paper provides readers an opportunity to make a rapid thumb-nail assessment of their firm’s SAP maturity across five maturity levels and four categories of activity. It helps rapidly identify weaknesses to be addressed in order to reach the level of a thriving center of excellence and, by extension, a higher return on SAP investments.
Posted: April 12, 2010 | Published: April 12, 2010


Topics:  Business Process Automation | Business Process Management | Business Processes | Enterprise Applications Software | ERP | ERP Software | IT Infrastructure | IT Management | SAP (Product) | Training | Training and Educational Services

WHITE PAPER - This paper reveals how continuous end user training can reduce costs and increase returns on SAP investments. It includes a detailed "end user maturity model" by which clients can assess the expertise levels of their SAP end user base.
Posted: April 12, 2010 | Published: April 12, 2010


Topics:  Business Process Automation | Business Process Management | Business Processes | Certification Programs | ERP | Procurement | ROI | SAP (Product) | Training | Training and Educational Services | Web 2.0