WEBCAST - View this free, 1-hour webcast to learn how easily and efficiently you can meet the email reporting needs of your organization.
Posted: August 28, 2008 | Premiered: August 28, 2008


Topics:  CRM Services | CRM Software | Customer Data Management Software | Customer Satisfaction | Data Center Management | Organization Change Management | Professional Services Industries

CASE STUDY - In this case study Loyalty Management Group (LMG), tried to find a way to offer retailers and suppliers the ability to analyze full Electronic Point of Sale (EPOS) data volumes to help them gain insight, intelligence and statistical confidence.
Posted: July 28, 2008 | Published: July 25, 2008


Topics:  Analytic Applications Software | Business Intelligence | Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Interaction Services | Disaster Recovery | POS | Productivity | Retail Channels | Self-Service Applications Software | Switching

WHITE PAPER - Business Intelligence (BI) is an important part of traditional strategic analytics like customer buying habits, product profitability, market trending, etc. Kognitio WX2 is changing and accelerating the dynamics of the evolving move toward pervasive BI.
Posted: July 28, 2008 | Published: February 1, 2008


Topics:  Architectures | Business Intelligence | Customer Data Management Software | Data Storage | Data Warehouses | OLTP | Query Tools | Scalability Testing | Vendors

WHITE PAPER - This paper discusses how to implement agile thinking in the context of both defined engineering practices and an organizations' Software Development Lifecycle.
Posted: July 1, 2008 | Published: June 1, 2008


Topics:  Change Management | Customer Data Management Software | Customer Service | Customer Support Software | Engineering Services Industry | Software Development Life-Cycles

WHITE PAPER - This paper explores factors that impact a company':s ability to effectively manage the sales pipeline and focus on the processes and organizational best practices that can help them overcome their challenges and establish a competitive advantage.
Posted: June 9, 2008 | Published: February 1, 2007


Topics:  CRM | Customer Data Management Software | Lead Generation | Sales and Marketing Software | Sales Channels | Sales Contact Management Software | Sales Information Systems

WHITE PAPER - When dealing with something as invaluable as customer data, think about creating a unified strategy that incorporates the network, people, and tools. Read this paper for advice on how to protect your customers data for piece of mind.
Posted: February 22, 2008 | Published: January 1, 2007


Topics:  Authentication | Compliance (Systems Operations) | Continuous Data Protection | Customer Data Management | Customer Data Management Software | Customer Privacy | Customer Satisfaction | Data Back Ups | Endpoint Security | Firewall Management