PRODUCT LITERATURE:   Posted: July 3, 2008 | Published: July 1, 2008
SageCRM is a powerful, easy-to-use customer relationship management solution that integrates directly with Sage Accpac ERP, and you can also synchronize your sales, marketing, and customer care activities across your organization.

WHITE PAPER:   Posted: July 1, 2008 | Published: June 1, 2008
This paper discusses how to implement agile thinking in the context of both defined engineering practices and organizations Software Development Lifecycle

CASE STUDY:   Posted: July 1, 2008 | Published: July 1, 2008
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.

DATA SHEET:   Posted: July 1, 2008 | Published: July 1, 2008
Pitney Bowes MapInfo's Risk Data Suite for Communications Providers and Electric Utilities brings it all together with complete data on both historic and current weather, as well as political and crime risk.

WHITE PAPER:   Posted: June 27, 2008 | Published: January 1, 2007
ROI is gaining momentum as many sponsors are finding hard to justify SOA initiatives without ROI and ROI often comes as a bottleneck or a barricade in justifying SOA initiative.

SOFTWARE LISTING:   Posted: June 26, 2008 | Published: June 1, 2008
Accenture brings together a deep understanding of the business and technology dimensions of an organization to harness information to improve decision-making, financial management, regulatory compliance and customer service.

CASE STUDY:   Posted: June 25, 2008 | Published: June 1, 2008
Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology.

CASE STUDY:   Posted: June 25, 2008 | Published: June 23, 2008
Quality Store investigated the market and selected an integrated retail scheduling system from SERVICEPower and this solution provides guaranteed appointments for the designers.

TRANSCRIPT:   Posted: June 20, 2008 | Published: June 1, 2008
In this report, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).

WHITE PAPER:   Posted: June 19, 2008 | Published: January 1, 2007
For every area of your datacenter, Sun Professional Services has created a tailored assessment service.

VIDEOCAST:   Posted: June 19, 2008 | When: June 19, 2008
In this case study read how MidAtlantic Farm Credit, a financing company for agribusiness and rural homeowners, utilized Cisco Unified CallConnector for Microsoft Dynamics CRM to provide a 360-degree view of customer information to every employee.

CASE STUDY:   Posted: June 19, 2008 | Published: June 19, 2008
In order to maintain its market leadership, Kraft Food's products should reach their destinations faster and faster, but in the most effective way.

WHITE PAPER:   Posted: June 19, 2008 | Published: June 19, 2008
Best of breed ERP systems not only allow you to evaluate material and labor costs, but also to analyze the cost impact of using alternate manufacturing locations and various materials suppliers.

PRODUCT LITERATURE:   Posted: June 19, 2008 | Published: June 19, 2008
Xperia is a leading provider of enterprise software solutions, applications and services that enable businesses to maintain a competitive advantage and deliver operational efficiencies that produce bottom line results.

WHITE PAPER:   Posted: June 19, 2008 | Published: June 1, 2008
The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organizations needs to mobilize enterprise applications and systems.

WHITE PAPER:   Posted: June 18, 2008 | Published: May 30, 2008
This paper describes how identity Resolution complements and extends the application of data Quality and data integration processes into business applications.

WHITE PAPER:   Posted: June 16, 2008 | Published: June 1, 2008
This white paper helps organizations create the business case for a host intrusion defense system, it also defines the different categories or types of benefits and explains how host intrusion defense impacts these areas.

CASE STUDY:   Posted: June 16, 2008 | Published: February 1, 2007
In its quest to fully leverage the new technologies, Constellation energy realized it needed to integrate them to one another, as well as integrate them with other business processes and applications.

WHITE PAPER:   Posted: June 16, 2008 | Published: July 9, 2007
To see how the vendors stack up, Forrester evaluated eight business process management suite (BPMS) suppliers best suited and most experienced for document-intensive processes across approximately 150 criteria.

WHITE PAPER:   Posted: June 16, 2008 | Published: February 1, 2008
This paper will discuss key perspectives and strategies for new asset management programs within the most capital intensive and revenue producing area of today's businesses.

WHITE PAPER:   Posted: June 12, 2008 | Published: June 12, 2008
The key to success in today's competitive market for P&C products and services is to optimize your existing policyholders' experience to turn them into advocates for your company.

CASE STUDY:   Posted: June 11, 2008 | Published: June 11, 2008
With Landslide Technologies, Aethon's selling process was formally defined within days and made clearly visible for every new hire to follow without requiring intensive training or repeated instructions.

WHITE PAPER:   Posted: June 10, 2008 | Published: February 1, 2007
This paper provides an impact of extending your Oracle Warehouse Management system via mobility, it also examines how mobility can enable you to fully leverage the data already captured in the Oracle Warehouse Management system.

WHITE PAPER:   Posted: June 10, 2008 | Published: January 1, 2007
To see the true value of route automation, businesses need to look beyond the route, which the Zebra Business Value map in conjunction with the sample questions provided in this guide will help you do.

WHITE PAPER:   Posted: June 10, 2008 | Published: January 1, 2007
Efficient field service companies have lower operating expenses, better productivity, higher customer satisfaction levels. Explore how mobile automation systems can be leveraged to support field service process and deliver more business improvements.