WHITE PAPER - This IDC white paper considers desktop virtualization, specifically as made available by VMware's VDI and ACE; it also considers the benefits and limitations of these technologies and best use cases, exemplified through user case studies.
Posted: October 7, 2008 | Published: July 1, 2007


Topics:  Access Control | Application Security | CIOs | Data Security | Desktop Computer Support | Desktop Management | HIPAA Compliance | IT Infrastructure | Server Virtualization | TCO | VMware

PODCAST - This audiocast offers concise information about what your company can gain from virtualizing desktops and the options your IT department should explore.
Posted: August 27, 2008 | Premiered: August 26, 2008


Topics:  Application Monitoring | Application Monitoring Software | Application Performance Management | Application Performance Management Software | Data Center Management | Data Centers | Desktop Applications Management | Desktop Computer Support | Desktop Management | Server Virtualization

WHITE PAPER - Efficient service management can be essential for the success of any small to medium-sized business (SMBs). Read this paper to learn about the IT challenges SMBs face and service management strategies that can support their growing needs.
Posted: June 15, 2007 | Published: June 1, 2007


Topics:  Customer Support Software | Desktop Computer Support | IT Outsourcing Services | IT Service Management | Software as a Service | Technical Support Staff

WHITE PAPER - Increased compliance needs, rise in security threats and the growing number of desktops and remote workers within organizations make it crucial to provide solid desktop management. Read this white paper for more on achieving efficient desktop management.
Posted: May 31, 2006 | Published: February 1, 2006


Topics:  Compliance Software | Desktop Applications Management | Desktop Computer Support | Desktop Management | Help Desk Management | Infrastructure Management | Licensing

SOFTWARE DEMO - We offer PC users of all skill levels a high quality subscription-based technical support service over the Internet.
Posted: September 8, 2003 | Published: September 1, 2003


Topics:  Desktop Computer Support