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sponsored by Celio Corp / REDFLY Mobile Companion
WHITE PAPER -
The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.
Posted: August 29, 2008 | Published: August 29, 2008
Topics: Bluetooth | CRM | Data Security | Email | Mobile Device Management | Spreadsheets | TCO
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sponsored by Parature, Inc.
CASE STUDY -
To speed response times, Jobfox was looking for a customer service system with self-service capabilities, automation and reporting & Parature Customer Service software offered just the right combination of capabilities.
Posted: August 28, 2008 | Published: August 28, 2008
Topics: Customer Self-Service | Customer Service | Email | Software as a Service
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sponsored by BlackBerry
WEBCAST -
Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing.
Posted: August 25, 2008 | Premiered: August 25, 2008
Topics: Email | Instant Messaging | PBX | Productivity
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sponsored by BlackBerry
WEBCAST -
The BlackBerry Enterprise Solution provides push-based access to email; calendar, contacts, tasks and notes; instant messaging; web-based applications and services and enterprise applications.
Posted: August 25, 2008 | Premiered: August 25, 2008
Topics: Email | Instant Messaging
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sponsored by BlackBerry
PODCAST -
This Podcast explains about hosted applications and what are the various advantages of hosted applications to the industry.
Posted: August 25, 2008 | Premiered: August 25, 2008
Topics: Email | Instant Messaging | PBX | Productivity
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sponsored by Alcatel-Lucent
WHITE PAPER -
Building on the solid foundation of advanced, comprehensive network design, the service provider will mitigate the inherent risks associated with transformation, bring new services to market and enhance customer experience.
Posted: August 22, 2008 | Published: August 22, 2008
Topics: Customer Service | Email | IP Networks | MPLS | Personalization | Program Management | WAN
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sponsored by Vtrenz, Inc
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sponsored by BlueHornet Networks, Inc.
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sponsored by Nimsoft, Inc.
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sponsored by Dell MessageOne
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sponsored by Extraprise Group, Inc.
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sponsored by Silverpop Systems Inc.
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sponsored by Silverpop Systems Inc.
WHITE PAPER -
Read this whitepaper to learn how to use Web Analytics data to better understand your customers' needs and more effectively market to them. Learn a formula based on the five Ws to gain a more complete understanding of a situation or subject.
Posted: August 8, 2008 | Published: August 1, 2008
Topics: Campaign Management | Databases | Demographic Profiles | Email | Email Marketing | ROI | Vendors
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sponsored by Silverpop Systems Inc.
WHITE PAPER -
To help marketers identify creative elements that can really improve results, Silverpop undertook a comprehensive study of both BtoB and BtoC email messages, evaluating a variety of creative elements and comparing open and click rates.
Posted: August 8, 2008 | Published: January 1, 2006
Topics: Best Practices | Email | Email Marketing | Newsletters | Public Relations
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sponsored by Silverpop Systems Inc.
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sponsored by Silverpop Systems Inc.
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sponsored by Silverpop Systems Inc.
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sponsored by Kroll Ontrack
DATA SHEET -
Ontrack® PowerControls is a simple yet powerful tool for copying, searching, recovering and analyzing mailbox items directly from Microsoft Exchange Server backups and Information Store files and even from your live Exchange server.
Posted: August 1, 2008 | Published: July 1, 2008
Topics: Email | Microsoft Exchange | Software
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sponsored by Websense, Inc.
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sponsored by Datex Corporation
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sponsored by Proofpoint, Inc.
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sponsored by StoredIQ
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sponsored by Iron Mountain Digital
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sponsored by Hewlett-Packard Company
PRODUCT OVERVIEW -
SiteScope enables operations groups to monitor the performance of complex, distributed systems without having to install software agents on production systems.
Posted: July 10, 2008 | Published: May 1, 2008
Topics: Email | Software
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sponsored by IBM
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