WHITE PAPER - This white paper is intended for executives who are seeking to understand why SIP is a must-have technology for the contact center today.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Communications Systems | Contact Centers | Customer Service | Hardware | Instant Messaging | IVR | SIP | SMS

WHITE PAPER - Read this expert E-Guide- series of in-depth Expert Tips from SearchUnifiedCommunications.com to learn more about planning and building an effective unified communications strategy for your business.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Collaboration | Instant Messaging | SOA | Unified Messaging

WHITE PAPER - This summary report explores different market trends with commentary from key respondents as well as WebEx's Knight, an industry expert.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Application Programming Interfaces | Business Processes | Collaboration | Instant Messaging | Knowledge Management | Software | Software as a Service

WHITE PAPER - This white paper discusses the important benefits that business IM can provide to any sized organization, the risks that organizations face from unmanaged use of IM.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Best Practices | Instant Messaging | IT Managers | Security | Software as a Service | Supply Chains

WHITE PAPER - This paper explains Ten hidden e-discovery hazards reviewing everything from databases and storage to instant messages and smartphones which can help ward off e-discovery surprises.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  Databases | Instant Messaging | Metadata | Storage Systems | VoIP

PODCAST - This Podcast explains about hosted applications and what are the various advantages of hosted applications to the industry.
Posted: August 25, 2008 | Premiered: August 25, 2008


Topics:  Email | Instant Messaging | PBX | Productivity

WEBCAST - Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing.
Posted: August 25, 2008 | Premiered: August 25, 2008


Topics:  Email | Instant Messaging | PBX | Productivity

WEBCAST - The BlackBerry Enterprise Solution provides push-based access to email; calendar, contacts, tasks and notes; instant messaging; web-based applications and services and enterprise applications.
Posted: August 25, 2008 | Premiered: August 25, 2008


Topics:  Email | Instant Messaging

WHITE PAPER - Read this report to learn more about key industry tends for collaboration and social media, the best practices driving this emerging market segment, and how to identify the principle players in this market.
Posted: August 20, 2008 | Published: August 15, 2008


Topics:  Business Intelligence | Collaboration | Enterprise | Instant Messaging | Manufacturing | Social Networking | Web Conferencing Services

WHITE PAPER - Email Service Providers (ESPs) have improved their transactional email messaging capabilities to allow for more effective personalization, better brand exposure, and performance tracking. This paper explores the best practices for transactional email.
Posted: August 19, 2008 | Published: August 19, 2008


Topics:  Best Practices | CAN-SPAM Act of 2003 | Content Management | Customer Service | Email | Federal Trade Commission | Instant Messaging | Reporting Software | Security | Testing

WHITE PAPER - Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process.
Posted: August 6, 2008 | Published: August 1, 2008


Topics:  Data Collection | Digital Asset Management | Electronic Discovery | Instant Messaging | Legal Compliance Software | Messaging Security | Messaging Software

WHITE PAPER - Increased virtualization is driving the need for organizations to invest in tools to enable distributed workers to effectively communicate and collaborate. Unified Communications can increase revenue and employee productivity while reducing costs.
Posted: July 31, 2008 | Published: July 1, 2008


Topics:  Communications Networks | Customer Service | Instant Messaging | Mobile Workers | SOA | Videoconferencing Services | Web Conferences | Web Services | Wireless Systems

WHITE PAPER - Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos of communications within the enterprise.
Posted: July 15, 2008 | Published: June 1, 2008


Topics:  Collaboration | CRM | Domino | Enterprise | Instant Messaging | Inventory Management | IP Telephony | Marketing | Microsoft Exchange | Unified Messaging Systems

WHITE PAPER - Learn about collaboration capabilities such as unified communications and VoIP, enteprise instant messaging and web conferencing, as well as web 2.0 technologies.
Posted: July 1, 2008 | Published: June 1, 2007


Topics:  Business Systems | Collaboration | Enterprise | Groupware | Instant Messaging | Instant Messaging Software | ITIL | Productivity | Social Computing | Web Conferences | Web Conferencing Software

WHITE PAPER - Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
Posted: July 1, 2008 | Published: June 1, 2008


Topics:  Collaboration | Instant Messaging | Mobile Device Management | Mobile IP | Mobile Workers | Telephony Systems | Unified Messaging | Virtual Offices | WAN | Wireless Networks

BOOK - The creation of an effective litigation hold process and procedures provides the foundation for a prepared approach to e-discovery and litigation readiness.
Posted: June 9, 2008 | Published: June 7, 2008


Topics:  Backups | Electronic Discovery | Email | Instant Messaging | Risk Management

WHITE PAPER - Reconnex offers a solution with the functional breadth and depth needed to address the full lifecycle of information protection.
Posted: June 9, 2008 | Published: January 1, 2007


Topics:  Business Intelligence | Data Security | Databases | Digital Asset Management | ERP | Instant Messaging | Intellectual Property

PRODUCT LITERATURE - The new SCOPIA OCS 2007 Connector enhances the Microsoft solution providing the capability for Office Communicator users to participate in conferences with standards-based video conferencing systems and devices.
Posted: June 9, 2008 | Published: February 25, 2008


Topics:  Collaboration | Instant Messaging | Remote Network Management | Telephony Systems | Video Chat Software | Video Telephones | Videoconferences | Videoconferencing Services | Videoconferencing Software | Videoconferencing Standards | Videoconferencing Systems | Voice Networking | Web Conferencing Services

PRODUCT LITERATURE - RADVISION's SCOPIA Conferencing Platform with SCOPIA Desktop brings advanced conferencing capability to IBM's next generation unified communications enhancing the instant messaging and conferencing capabilities of Lotus Sametime.
Posted: June 9, 2008 | Published: March 28, 2008


Topics:  Collaboration | Instant Messaging | Remote Network Management | Telephony Systems | Video Chat Software | Video Telephones | Videoconferences | Videoconferencing Services | Videoconferencing Software | Videoconferencing Standards | Videoconferencing Systems | Web Conferencing Services

PRODUCT LITERATURE - Reconnex has revolutionized protection of Data-in-Motion to provide comprehensive coverage of the information that you know needs protection and helps you to learn what non-obvious information requires protection.
Posted: June 9, 2008 | Published: January 1, 2007


Topics:  Business Intelligence | Data Storage | Enterprise | Information Management | Instant Messaging | Intellectual Property | Security

PRODUCT LITERATURE - RADVISION is extending its support of the Microsoft unified communications product line with the new SCOPIA Microsoft Office Communications Server (OCS) 2007 Connector.
Posted: June 9, 2008 | Published: June 7, 2008


Topics:  Collaboration | Instant Messaging | Remote Network Management | Telephony Systems | Video Chat Software | Video Telephones | Videoconferences | Videoconferencing Services | Videoconferencing Software | Videoconferencing Standards | Videoconferencing Systems | Voice Networking | Web Conferencing Services

VIRTUAL TRADESHOW - Sophisticated threats to messaging platforms have expanded in size and increased in intensity. While viruses, spam and phishing continue to undermine email security, new messaging threats via IM, VoIP and mobile devices are emerging.
Posted: May 22, 2008 | Premiered: June 17, 2008


Topics:  Anti-Spam Software | Email Security | Email Security Policies | Email Security Software | Instant Messaging | Instant Messaging Security | Microsoft Exchange | Mobile Workers | Spam | Wireless Security

WHITE PAPER - This paper tells us about the cost of e-mail security, and it also provide several advancements, several technologies that people can choose which would help them to address their e-mail security.
Posted: May 15, 2008 | Published: May 1, 2008


Topics:  Email | Email Security | Email Security Policies | Email Security Services | Email Security Software | Instant Messaging

WHITE PAPER - To learn how to develop appropriate policies for your organization and how to enforce them with mobile security and management tools, read this expert series of tips written by Mark Tauschek.
Posted: April 17, 2008 | Published: April 21, 2008


Topics:  Endpoint Security | Enterprise | Instant Messaging | Mobile Device Management | Mobile Security | Security Policies | Wireless Security | Wireless Telephones | WLAN

WHITE PAPER - If 55 percent of communication is determined by nonverbal cues, namely tone of voice and body language, how many important details are you missing in an e-mail exchange or teleconference? A TANDBERG/Roper ASW survey found that 56% o...
Posted: March 14, 2008 | Published: March 13, 2008


Topics:  Email | Instant Messaging | Videoconferencing Services | Web Conferencing Services