WHITE PAPER - The RSA Anti-Fraud Command Center (AFCC) is a 24x7 war room that is designed to detect, monitor, track and shut down phishing, pharming and Trojan attacks against almost 300 institutions worldwide.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Accounting | Email | FTP | HTML | Internet | Security

BOOK - This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Call Centers | CRM | Customer Satisfaction | Enterprise | Internet | SOA | Web Services

WHITE PAPER - Read more about improving your communications and simplifying the device-centric world with SIP Communications for Dummies 2nd Edition.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Business Communications | Enterprise | Internet | Productivity | PSTN | SIP | VoIP

WHITE PAPER - This paper details how the emergence of Web 2.0 has created a fertile threat environment for malware writers and distributors to spread their wares and offers a solution.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Access Control | Endpoint Security | Identity Management | Identity Theft | Internet | Malware | Security Threats | Social Networking | Software as a Service | Web Browsers | Web Services Security

EGUIDE - This SearchTelecom.com workshop looks at how to build business and technical plans to make sure all of the bases are covered for delivering highquality services that can be efficiently and consistently managed.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Billing Systems | Customer Service | Internet | Network Infrastructure | Telecommunications Services

WHITE PAPER - In August 2008, Gartner published "A Buyers Guide to Secure Web Gateways", this guide lists the most advanced features buyers should consider to help them select the best solution.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Authentication | GUI | Instant Messaging | Internet | Malware | Security | SSL | VPN | Web Services

WHITE PAPER - Websense Email Security is a software-based gateway solution that incorporates multiple layers of real-time intelligence, providing protection against complex inbound and outbound threats.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Email Security | Internet | Malware | Messaging Security | Spam

WHITE PAPER - Websense Web Security combines industry-leading URL filtering with extensive security capabilities, the solution includes Web reputation services and comprehensive security categories, such as spyware, phishing and malicious mobile code.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Databases | Email | Internet | Security | SSL

PRODUCT LITERATURE - Websense Essential Information Protection provides integrated threat protection and powerful policy based control over an organization's sensitive data by managing the "who, what, how and where" of their essential information.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Internet | Messaging Security | Productivity | Spam

WHITE PAPER - Websense Data Security Suite is the only data loss prevention (DLP) solution that provides content, context, and destination awareness, allowing administrators to manage who can send what information, where, and how.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Data Security | Email | Enterprise | Internet

CASE STUDY - Bellevue School District chose to implement Websense Web Security over other evaluated security products due to its simplified user interface, detailed database repository and ability to filter by Web content and productivity groups.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Databases | Internet | Network Performance | Productivity | Security | Spyware

WHITE PAPER - This whitepaper paper outlines ACom3 software applications and will discuss Architecture, Platforms, Security, Integration and Scalability. ACom3 software provides a strong platform for managing all aspects of corporate commission and incentive programs.
Posted: November 19, 2008 | Published: July 9, 2008


Topics:  Content Delivery | Databases | Enterprise | Integration Server Hardware | Internet | J2EE | J2EE Application Server Software | JavaServer Pages | Scalability Testing | Security

WHITE PAPER - This document explains 10 things the firewall should do and also gave rise to Application Firewall which can manage and control data and applications that pass through the Firewall.
Posted: November 18, 2008 | Published: November 18, 2008


Topics:  Bandwidth Management | Email Security | Firewall Appliances | Firewall Management | Firewall Server Hardware | Firewall Server Software | FTP | HTTP

WHITE PAPER - This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Business Models | Capacity Planning | Collaboration | IP | Outsourcing | Telecommunications Carrier Systems | Telecommunications Services | Telephony Systems

WHITE PAPER - This white paper examines the impact large change programs have on working relations with external parties and discusses what strategies telecom companies can employ to avoid the pitfalls associated with transformation and migration.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Business Service Management | Change Management | Enterprise | Government Agencies (U.S.) | IP | SLA | Telecommunications Industry | Telecommunications Management Software | Telecommunications Networks

PRODUCT LITERATURE - PingFederate is a software solution installed on-premise and PingConnect is an on-demand managed service.
Posted: November 14, 2008 | Published: November 13, 2008


Topics:  CRM | Identity Management | Internet | LDAP | Security | SSO

WHITE PAPER - This whitepaper presents the results of a study that examines two federated identity technology options and provides steps for implementation.
Posted: November 14, 2008 | Published: November 14, 2008


Topics:  Access Control | Identity Management | Internet | Open Source | SAML | Security Policies | SSO | TCO

WHITE PAPER - Read this white paper to learn why and how an organization can implement secure Internet single sign-on with a federated identity management system.
Posted: November 14, 2008 | Published: November 13, 2008


Topics:  Enterprise | Internet | SAML | Security | Software | SSO

WHITE PAPER - Read this whitepaper to get an overview of the market forces that have created a need for rapid deployment of Internet Single Sign-on for SaaS deployments and how your organization can address those needs today.
Posted: November 14, 2008 | Published: November 13, 2008


Topics:  Authentication | Enterprise | Internet | Security | Software as a Service | SSO | Vendors

SOFTWARE LISTING - ROC Software provides a top solution that masters both print and digital output management: ROC Rhapsody™ Document Output Management.
Posted: November 14, 2008 | Published: March 1, 2008


Topics:  Document Management | Job Scheduling Software | Knowledge Management | Linux | Print Management | Print Management Software | Printers | Printing Utilities | UNIX | Windows

SOFTWARE LISTING - ROC EasySpooler not only provides a central view of your entire output environment, it allows IT staff versatile control of output, whether routed to printers, fax machines, the Web, email, or a PDF file.
Posted: November 14, 2008 | Published: March 1, 2008


Topics:  Document Management | Document Management Software | Fax Services | Job Scheduling Software | Print Management | Print Management Software | Printers | Printing Utilities

WHITE PAPER - Output management saves the enterprise money by centralizing control of the output environment directly with IT professionals trained to efficiently resolve problems.
Posted: November 14, 2008 | Published: July 1, 2007


Topics:  Document Management | Document Management Software | Fax Software | Job Scheduling Software | Knowledge Management | Knowledge Management Software | Print Management | Print Management Software | Printers | Printing Utilities

WHITE PAPER - An effective fraud detection system makes consumers feel safe and welcome by learning their behavior, protecting their account information, and responding appropriately to risk with knowledge of internal changes as well as global fraud patterns.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  Encryption Standards | Fraud Protection | Identity Theft | Internet | Payment Card Industry | Payment Card Industry Data Security Standard | Security Policies

CASE STUDY - Alcatel-Lucent introduced a business transformation program, enabling the delivery of a turnkey integrated triple play solution, for which it provided the design, testing, integration, deployment and maintenance.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  Internet | IPTV | Network Infrastructure | Telecommunications Service Providers | Video-on-Demand | VoIP

WHITE PAPER - Written for technology decision makers in midsize companies, renowned IDC analyst Ray Boggs leverages recent research studies to provide fresh insight on the changing midmarket telephony environment.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  Communications Networks | Communications Software | IP | IP Telephony | Sales | SMBs | TCO | Telephony Systems