WHITE PAPER - This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms.
Posted: July 23, 2010 | Published: July 23, 2010


Topics:  CRM | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Self-Service | Customer Service | eCommerce | eCommerce Services | eCommerce Software | Online Shopping

ANALYST REPORT - In the past couple years, online shopping by consumers has increased exponentially. The timeline for mobile shopping adoption has taken a huge turn as well with the overwhelming acceptance of smart phones. Continue reading to explore how the online commerce has changed and learn how the best retailers are changing with it.
Posted: July 21, 2010 | Published: July 21, 2010


Topics:  Business Process Management | CRM | CRM Best Practices | CRM Software | eCommerce | eCommerce Services | eCommerce Software | Online Shopping | Retail Channels | ROI

WEBCAST - In this webinar hear how MyShape, a popular retail e-commerce site conducted the evaluation stage as well as the deployment of open source infrastructure and why their choice to use Apache ActiveMQ, Camel and FUSE led to the success of their business.
Posted: June 15, 2010 | Premiered: June 15, 2010


Topics:  Apache | Application Development | Business Process Management | eCommerce | eTailing | Online Shopping | Open Source | Open Source Software

WHITE PAPER - Grocery shopping is a task that many consumers are likely to perceive more as a time-intensive chore than something they enjoy, and consequently they are eager to seek efficiencies in its conduct. A significant percentage of grocery shoppers would therefore be interested in a more convenient, faster grocery shopping option.
Posted: June 14, 2010 | Published: June 14, 2010


Topics:  CRM | eCommerce | Loyalty Programs | Mobile CRM | Online Shopping | Social Networking | Systems Integration | User Experience | Web 2.0 | Web Services

WHITE PAPER - In this white paper, we take a look at how strong authentication can benefit eCommerce and online services. We will evaluate the risks that identity fraud, phishing and cybercrime pose for online service providers and discuss how strong user authentication can alleviate these risks.
Posted: November 2, 2009 | Published: November 2, 2009


Topics:  Authentication | Authorization | eCommerce | Intellectual Property | Online Payments | Online Retail Banking Services | Online Shopping | Records Management | Records Retention | Security Standards | Security Systems | Security Threats