WHITE PAPER - Lean thinking is now increasingly being applied to all areas within the organization - from sales and marketing to engineering and production through to finance and post sale service.
Posted: September 3, 2008 | Published: September 3, 2008


Topics:  Business Activity Monitoring | CRM | Distribution Centers | ERP | ERP Software | Manufacturing | Manufacturing Software | Product Life Cycles | Supplier Relationship Management | Supply Chains | Warehouse Management

WHITE PAPER - Learn how IT can help deliver critical business information for Marketing resulting in less guesswork, greater customer value, and greater return on investment.
Posted: August 11, 2008 | Published: June 1, 2008


Topics:  Marketing | Metrics | Pricing | Product Life Cycles | ROI | Sales | Software

WHITE PAPER - As the high technology market continues its torrid pace of consolidation, many companies struggle to manage the mishmash of products, processes, cultures, geographies and priorities, leading to multi-product paralysis.
Posted: July 10, 2008 | Published: July 1, 2008


Topics:  CRM | Data Security | Product Life Cycles | Product Management

TRANSCRIPT - This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper.
Posted: June 20, 2008 | Published: June 1, 2008


Topics:  Accounting | Billing Systems | Compliance Best Practices | CRM | Customer Service | Marketing | Product Life Cycles | Sales Force Automation | SOA | Telecommunications Service Providers

WHITE PAPER - This white paper discusses a set of tools for effective business rule management. Learn how to author, deploy and manage critical business rules with greater speed and efficiency.
Posted: April 10, 2008 | Published: March 1, 2006


Topics:  Application Deployment | Application Development | Business Process Management | Business Process Management Software | Collaboration | Integration | Product Life Cycles | Regulatory Compliance | SOA | Web Services

WHITE PAPER - As brand owners accelerate new product introductions globally and strive to promote customer brand loyalty, the challenge to optimize the supply chain becomes increasingly more complex.
Posted: February 27, 2008 | Published: February 27, 2008


Topics:  Personalization | Product Life Cycles | Supply Chain Management

PRODUCT OVERVIEW - This integrated suite is comprised of several optimized "solution packages" that help clients manage a particular supply chain activity common to this vertical market-efficiently and cost-effectively.
Posted: February 27, 2008 | Published: January 1, 2007


Topics:  Customer Service | Product Life Cycles | Supply Chain Management