WHITE PAPER - This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.
Posted: October 10, 2008 | Published: October 10, 2008


Topics:  CRM | Dashboards | Microsoft Outlook | ROI | Sales | Security

CASE STUDY - MarkMonitor AntiPhishing Solutions selected for its leading fraud prevention technology and global web site shutdown services.
Posted: October 10, 2008 | Published: October 9, 2008


Topics:  Financial Services | Fraud Protection | Phishing | ROI

WHITE PAPER - This white paper uses examples in three industries with the heaviest fax usage - finance, healthcare, and insurance - to demonstrate costs and risks that are shared across all industries.
Posted: October 10, 2008 | Published: October 10, 2008


Topics:  Business Processes | Hardware | HIPAA | Regulatory Compliance | ROI | Security | TCO

WEBCAST - Please join us for a webinar featuring a detailed overview of the strategies and considerations involved with moving Exchange Server onto a virtualized infrastructure.
Posted: October 9, 2008 | Premiered: October 9, 2008


Topics:  ROI | VMware

WHITE PAPER - A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog.
Posted: October 7, 2008 | Published: October 7, 2008


Topics:  CMDB | Customer Satisfaction | Financial Management | IT Service Management | IT Services | ITIL | Portfolio Management (IT Management) | Productivity | ROI | Service Level Management

WHITE PAPER - Learn why deploying a Service Catalogue is an essential early step in the adoption of ITIL and how it will deliver significant ROI, improve operational efficiency and enable end-to-end IT service management.
Posted: October 7, 2008 | Published: October 7, 2008


Topics:  CMDB | Customer Satisfaction | Financial Management | IT Service Management | ITIL | Productivity | Risk Management | ROI | Service Level Management | SOA

WEBCAST - With this webcast you'll gain a context for understanding the role of cloud computing and its potential for their organizations as well as a pragmatic, actionable, step-by-step framework for achieving measurable benefits now.
Posted: October 7, 2008 | Premieres: October 23, 2008


Topics:  Application Life-Cycle Management | Application Performance Management | ERP | Infrastructure Management | ROI

WHITE PAPER - A successful strategy for taking your email marketing/web analytics integration beyond traffic analysis is to use web analytics for gauging effectiveness of email marketing initiatives and determining optimization tactics.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  CRM Analytics | Email Management | Email Marketing | Email Security Policies | Email Software | ROI | Strategic Planning | Web Analytics

WHITE PAPER - Download today and see how Riverbed helps enterprises accelerate encrypted, secure traffic and improve performance of chatty web-based applications that have been previously unaddressed by other WDS products.
Posted: October 3, 2008 | Published: October 3, 2008


Topics:  IP Networks | Mobile Device Management | Mobile IP | Mobile Workers | Network Security | Network Traffic Management | ROI | Scalability Testing | WAN

WHITE PAPER - IBM Cognos has a flexible and tiered pricing grid that enables companies to cost effectively deliver BI and PM benefits to more users, and more types of users.
Posted: October 2, 2008 | Published: October 2, 2008


Topics:  CRM | ERP | Productivity | ROI | TCO | Testing

WHITE PAPER - In this paper, CA presents an eye-opening look at ways to improve your IT infrastructure at its most fundamental level.
Posted: October 2, 2008 | Published: October 2, 2008


Topics:  Capacity Planning | IT Infrastructure | Network Management | Productivity | ROI | Service Level Management | Voice Networking | Voice Quality

WHITE PAPER - PSO technologies keep storage capacity requirements as low as possible and guarantee zero impact on application performance.
Posted: September 30, 2008 | Published: September 30, 2008


Topics:  Application Performance Management | Hardware | ROI | SSO | Storage Capacity | Storage Management Services | Storage Resource Management | Storage Systems

WHITE PAPER - This paper discusses the evolution of telework. It discusses how and why it started, its development and evolution, where it is today, where it's going, problems to be addressed, and why it's being adopted by a growing number of employers.
Posted: September 29, 2008 | Published: September 27, 2008


Topics:  Change Management | Communications Networks | Disaster Recovery | Productivity | Remote Network Management | Remote Offices | ROI | Security | SMBs | Teleconferences

WEBCAST - Each type of virtualization - server, storage, desktop, application, and network - offers its own ROI. Learn about features and benefits of the five main types of virtualization to cater your virtualization strategy to your organization.
Posted: September 29, 2008 | Premiered: September 29, 2008


Topics:  Application Performance Management | Data Center Management | Data Centers | Network Performance | ROI | Server Virtualization | Server Virtualization Software | Storage Virtualization | Storage Virtualization Software

WHITE PAPER - Collaboration is a long-term project, with elements of both revenue generation and cost elimination. This paper explores the concerns and process roadmap of supply chain executives in high-tech industries.
Posted: September 29, 2008 | Published: September 18, 2008


Topics:  Collaboration | Cost Benefit Analysis | Manufacturing | Operational Support Systems | Risk Management | ROI | Sales | SOA | Supply Chains

WHITE PAPER - This E-Guide offers advice on the business value, cost and timing for the migration and explains how to build a virtual test lab to ensure your Windows shop is adequately prepared for the migration.
Posted: September 29, 2008 | Published: September 27, 2008


Topics:  Active Directory | Authentication | Database Management | Database Performance Management | GUI | Hardware | ROI | Training

WHITE PAPER - This white paper examines the trends in eCommerce video applications, current customer and eRetailer attitudes, and the challenges to successfully delivering high quality online video into their online merchandising strategy.
Posted: September 29, 2008 | Published: September 27, 2008


Topics:  Bandwidth Management | Customer Satisfaction | Digital Asset Management | eCommerce | Retail Channels | ROI | Video-on-Demand | Video-over-DSL

WEBCAST - This webinar will help you understand how Citrix and Microsoft are working together to deliver a comprehensive set of technologies that will enable organizations to harness the promise of virtualization to meet dynamic business demands.
Posted: September 26, 2008 | Premiered: September 25, 2008


Topics:  Business Development | Business Service Management | ERP | Microsoft Operations Manager | ROI | Server Virtualization

WHITE PAPER - This Guide to IT Search is your first step to choosing an IT Search solution. In it, you'll find questions to ask yourself before deciding on criteria and priorities. Whatever the scale of your infrastructure, whatever your budget, we can help
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Business Intelligence Software | Indexing Software | ROI | Security | SOA | Storage Management | VoIP

WHITE PAPER - On-demand remote support solutions address the inadequacies of web tools, e-mail, and phone-based approaches to quality customer care. This paper helps anyone responsible for improving customer experience using affordable technology solutions.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Call Centers | Remote Access Protocols | Remote Access Security | Remote Access Software | Remote Computing | Remote Network Management | Remote Offices | Remote Support Services | Remote Users | ROI | Technical Support Staff

WHITE PAPER - This document explains about the subject of squeezing ongoing costs throughout the SAP life cycle.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  ERP | Hardware | ROI | Software Licensing | Systems Management | TCO

WHITE PAPER - Deduplication technology is changing the economics of data protection by enabling companies to backup and restore petabytes of data without adding capacity--making the cost of backing up to a VTL comparable to physical tape.
Posted: September 24, 2008 | Published: September 23, 2008


Topics:  Data Centers | Data Quality | Data Replication | ERP | ROI | Systems Management

WHITE PAPER - This survey explains the actual costs incurred by 35 U.S. organizations that lost confidential information and had a regulatory requirement to publicly notify affected individuals.
Posted: September 24, 2008 | Published: September 24, 2008


Topics:  Data Encryption | Data Security | Financial Services | IT Managers | ROI | Training

WHITE PAPER - The Trends in IT Value report is designed to show the trends and drivers that have been steadily increasing the value of IT over time. In this white paper learn more about the 10 most important drivers of IT value.
Posted: September 23, 2008 | Published: September 23, 2008


Topics:  Best Practices | Business Process Management | Downtime | Project Management | ROI | SOA

WHITE PAPER - Read this white paper and learn how to make compliance work for your organization, rather than the other way around - with Oracle solutions for midsize organizations.
Posted: September 23, 2008 | Published: September 20, 2008


Topics:  Compliance (Finance) | Compliance (Systems Operations) | Compliance Best Practices | Data Management | Financial Reporting | Productivity | Records Retention | ROI | Security