WHITE PAPER - Recent advances in Internet infrastructure technology and maturity of technologies supporting collaboration over the Internet have resulted in new methods for sales organizations to interact with their customers, collaborate with sales team members.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Collaboration | CRM | Hardware | Internet Infrastructure | Operating Systems | Sales Force Automation

WHITE PAPER - The REDFLY Mobile Companion is a smartphone terminal that allows the smartphone to be used like a laptop when connected to REDFLY, its 80-key keyboard and 8-inch display allow users to interact with Word Mobile just like any word processor.
Posted: August 29, 2008 | Published: August 29, 2008


Topics:  Internet Access | Inventory Management | Sales Force Automation | TCO | Windows

WHITE PAPER - This white paper introduces client snapshots which illustrates how implementing specific B2B database marketing tactics improved the results and effectiveness of each company's overall marketing spend.
Posted: August 10, 2008 | Published: August 1, 2008


Topics:  B2B | B2B Integration Software | B2C | Contact Centers | Database Marketing | Financial Management | Information Management | Sales Force Automation

WHITE PAPER - New Software-as-a-Service (SaaS) solutions have begun to emerge. Many companies are migrating to Intacct on-demand financial management solutions because of its accelerated deployment, greater ease-of-use and added functionality.
Posted: July 28, 2008 | Published: January 1, 2007


Topics:  Business Intelligence | Contract Management | CRM | Financial Applications Software | Financial Management | Inventory Management Software | Project Management | Sales Force Automation | SMBs | Software as a Service | Software Implementation

WHITE PAPER - This whitepaper discusses when on-demand financials should be implemented. Ventana Research outlines a list of steps for the prospective user to conduct their own evaluation to determine if on-demand financials would be beneficial.
Posted: July 28, 2008 | Published: July 1, 2008


Topics:  Applications Management | CRM | Enterprise | Financial Applications Software | Financial Management | Order Management Systems | Payroll Software | Risk Assessment | Risk Management | Sales Force Automation | Software as a Service | Vendors

WHITE PAPER - Caught in a pinch of downsizing, restore IT productivity through automation.
Posted: July 11, 2008 | Published: July 1, 2007


Topics:  Business Intelligence | Business Process Automation | Productivity | Sales Force Automation | Server Virtualization

PRODUCT LITERATURE - With Datex EX MSFA solution, your sales force gains the access to critical customer and product information allowing them to reduce their response time to customers while increasing their productivity.
Posted: July 8, 2008 | Published: July 8, 2008


Topics:  ERP | Inventory Management | Productivity | Sales Force Automation

PRODUCT LITERATURE - For more than a quarter century, Datex Corporation has exceeded customer expectations by developing unique and powerfully dynamic service solutions.
Posted: July 8, 2008 | Published: July 8, 2008


Topics:  Customer Data Management | Customer Satisfaction | Sales Force Automation | Sales Information Systems | WLAN

PRODUCT LITERATURE - SalesLogix 6.2, delivers integrated sales, marketing, customer service and support automation solutions, SalesLogix is built with versatility to meet the unique needs of small and medium sized businesses.
Posted: July 8, 2008 | Published: July 8, 2008


Topics:  CRM | Customer Service | Sales and Marketing Software | Sales Force Automation | Sales Information Systems | Sales Order Management | Supply Chain Management

PRODUCT LITERATURE - SageCRM is a powerful, easy-to-use customer relationship management solution that integrates directly with Sage Accpac ERP, and you can also synchronize your sales, marketing, and customer care activities across your organization.
Posted: July 3, 2008 | Published: July 1, 2008


Topics:  CRM | Customer Service | ERP | Marketing | Sales Force Automation | Web Services

WHITE PAPER - MRM is a set of processes and capabilities designed to enhance a company's ability to orchestrate and optimize internal and external marketing resources.
Posted: June 24, 2008 | Published: June 1, 2008


Topics:  Content Management | Content Management Software | CRM | Customer Satisfaction | Marketing | Marketing Information Systems | Sales and Marketing Software | Sales Force Automation | Software as a Service | Workflow Software

TRANSCRIPT - This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper.
Posted: June 20, 2008 | Published: June 1, 2008


Topics:  Accounting | Billing Systems | Compliance Best Practices | CRM | Customer Service | Marketing | Product Life Cycles | Sales Force Automation | SOA | Telecommunications Service Providers

WHITE PAPER - The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organizations needs to mobilize enterprise applications and systems.
Posted: June 19, 2008 | Published: June 1, 2008


Topics:  Customer Service | Inventory Management | Mobile Device Management | Remote Access Security | Sales Force Automation | Supply Chain Management | Wireless Infrastructure

WHITE PAPER - SWM represents just what it says - a focus on the workstyles of salespeople to support them and help them in closing more business.
Posted: June 10, 2008 | Published: June 10, 2008


Topics:  CRM | Networking | Sales | Sales Force Automation

WHITE PAPER - This paper attempts to offer the cautionary warning that what has worked in your past may not serve your current sales reps as well today, and could actually hurt their performance.
Posted: June 10, 2008 | Published: January 1, 2007


Topics:  Collaboration | CRM | Internet | ROI | Sales Force Automation

WEBCAST - In this Webcast, explore the value of e-invoicing as a best practice to help your company improve performance in the order-to-cash cycle.
Posted: May 21, 2008 | Premiered: June 10, 2008


Topics:  Billing Services | Billing Software | Billing Systems | Business Process Automation | Business Process Automation Software | Cost Benefit Analysis | Sales Force Automation | Sales Representatives | SAP (Product)

CASE STUDY - adidas America built their own sales force and CRM application using the BlackBerry Enterprise Solution™.
Posted: March 18, 2008 | Published: January 1, 2006


Topics:  Application Development | Customer Service | Enterprise | Retail Trade | Sales Force Automation | Warehouses

SOFTWARE DEMO - WebEx Support Center resolves remote support issues for Technical Support Representatives and IT Help Desks - increasing productivity, reducing support costs, and increasing customer satisfaction.
Posted: October 12, 2006 | Published: October 1, 2006


Topics:  Application Deployment | Collaborative Applications Software | Customer Interaction Services | Customer Service Best Practices | Customer Support Software | Desktop Management | Sales Force Automation

PRESS RELEASE - Adesso helps companies mobilize the delivery of corporate data and strategic business process information to mobile workers while simultaneously providing corporate managers with real-time visibility into business activity at the edge of their operations.
Posted: September 16, 2004 | Published: September 1, 2004


Topics:  Field Force Automation | Mobile Workers | Sales Force Automation | Wireless Applications Software | Wireless Systems

PRODUCT OVERVIEW - Prospect Tracker is a comprehensive Lotus Notes sales automation module, a powerful, flexible database containing all of your organization's sales prospects and contact management tools.
Posted: August 30, 2004 | Published: August 30, 2004


Topics:  Contact Management Software | Lotus Notes | Sales Force Automation

PRODUCT OVERVIEW - WorkIQ Sales is a dynamic web-based sales management tool that is your CRM software for sales force automation.
Posted: June 13, 2004 | Published: June 1, 2004


Topics:  CRM Software | Sales Force Automation

PRODUCT OVERVIEW - Successful Businesses depend on creating long-lasting relationships with customers. SalesBoom will help your organization do exactly that.
Posted: April 21, 2004 | Published: April 1, 2004


Topics:  CRM Services | CRM Software | Customer Support Software | Sales and Marketing Software | Sales Force Automation

PRODUCT OVERVIEW - Wintouch eCRM is an enterprise-wide customer service, sales force and marketing automation software suite for the AS/400 - iSeries platform.
Posted: April 18, 2004 | Published: April 15, 2004


Topics:  CRM Software | Customer Service | Sales and Marketing Software | Sales Force Automation | System i | Web to Host Connectivity Software

PRODUCT OVERVIEW - Wintouch eCRM is an enterprise-wide customer service, sales force automation and marketing automation solution. Small and midsize companies need a way to improve sales performance, customer satisfaction and marketing results and Wintouch eCRM can deliver.
Posted: April 18, 2004 | Published: April 15, 2004


Topics:  CRM Software | Customer Service | Sales and Marketing Software | Sales Force Automation | SMBs | Web to Host Connectivity Software

PRODUCT OVERVIEW - Wintouch Online CRM is a Customer Relationship Management, Customer service, Sales Force Automation and Marketing Automation solution, available over the Internet on an Application Service Provider (ASP) basis, or simply put, a monthly rental by the user.
Posted: April 18, 2004 | Published: April 15, 2004


Topics:  Application Hosting | CRM Software | Customer Service | Sales and Marketing Software | Sales Force Automation | Web to Host Connectivity Software