WEBCAST - Because of intense competition and demands from consumers, Communications Service Providers and Equipment Providers are looking for ways to accelerate deployment of new services and increase average revenue per user. This presentation features IBM’s Worldwide Sales Leader of Telco Industry Software.
Posted: August 23, 2010 | Premiered: June 23, 2010


Topics:  Data Management | Data Management Software | OEMs | Telecommunications Industry | Telecommunications Networks | Telecommunications Services | Telecommunications Systems

PRODUCT DEMO - Watch this demo to learn how Informix solutions deliver mobile communications services to countless consumers.
Posted: August 23, 2010 | Published: August 23, 2010


Topics:  Mobile Device Management | Mobile Device Management Software | Mobile Workers | Smart Phones | Telecommunications Carrier Systems | Telecommunications Networks | Telecommunications Services | Telephony Systems

WHITE PAPER - The communications provider landscape is evolving and telecoms companies need to adapt and rapidly to ensure they can survive, and hopefully thrive, on some of the new opportunities that emerge. Continue reading this paper to learn how telecom companies need to re-invent themselves in order to survive.
Posted: August 9, 2010 | Published: August 9, 2010


Topics:  Business Continuity Planning | Business Performance Management | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Customer Service Best Practices | Telecommunications Industry | Telecommunications Industry Organizations | Telecommunications Networks

WHITE PAPER - In this white paper, read how you can achieve unified subscriber profiles in multigeneration, multivendor networks and deliver the sophisticated, personalized experience your current - and future - subscribers expect and demand.
Posted: March 11, 2010 | Published: March 11, 2010


Topics:  Communications Software | Communications Systems | Data Center Management | Telecommunications Management Software | Telecommunications Networks | Telecommunications Standards | Unified Messaging | VoIP

ANALYST REPORT - This IDC Technology Spotlight discusses why service providers need to focus on business process support systems and invest in relevant technologies as a means to optimize the customer experience. This report also highlights the role that HP plays in delivering solutions in this important market.
Posted: February 22, 2010 | Published: December 17, 2009


Topics:  Customer Interaction Services | Operational Support Systems | Telecommunications Industry | Telecommunications Industry Association | Telecommunications Industry Organizations | Telecommunications Industry Standards Organizations | Telecommunications Infrastructure | Telecommunications Management Software | Telecommunications Networks | Telecommunications Regulations

WHITE PAPER - Communications as a service (CaaS) is a hot new market that promises to grow quickly. In CaaS, communications technology is located in a data center of a communications service provider, and is owned and managed by the service provider as a multi-tenant infrastructure. Read the white paper for more information on Communications as a service.
Posted: February 8, 2010 | Published: February 8, 2010


Topics:  Telecommunications Industry | Telecommunications Management Software | Telecommunications Networks | Telecommunications Services | Telecommunications Software | Telecommunications Systems | Unified Messaging | Unified Messaging Systems | VoIP

WHITE PAPER - Network service providers dealing with massive bandwidth demand are struggling to evolve their networks while keeping costs under control. Expenditures must be reduced and revenue per transported bit increased. Read this strategic white paper to learn more about a more value driven approach to network management.
Posted: November 23, 2009 | Published: November 23, 2009


Topics:  Bandwidth Management | Network Operations Centers | Telecom Billing Systems | Telecom Provisioning | Telecom Spending | Telecommunications Carrier Systems | Telecommunications Networks

WHITE PAPER - There are some helpful things we can do with Cisco’s IOS to make our lives easier. This white paper will present some useful commands, followed (in parentheses) by their most concise shortcuts (at the time of this writing).
Posted: November 6, 2009 | Published: November 5, 2009


Topics:  Internet | Internet Applications Software | Operating System Virtualization | Operating Systems | Routing | Routing Protocols | Switching | Telecommunications Networks

CASE STUDY - India's telecom giant uses a managed services solution from Alcatel-Lucent to achieve predictable operating costs, improve competitiveness, and refocus on exceptional customer satisfaction. Read on to learn more about the benefits of managed network services.
Posted: November 2, 2009 | Published: November 2, 2009


Topics:  Network Management | Network Management Services | Outsourcing | Telecom Spending | Telecommunications Networks | Telecommunications Service Providers | Telecommunications Services