WHITE PAPER - This IDC white paper discusses the role of user profile management in the telecom industry. Service providers' (SPs) efforts to manage, capitalize on, and provision user information across multiple databases are critical to fuel applications-led services.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Business Intelligence | Customer Data Management | Customer Profiles | Customer Service | Identity Management | Market Research | Software | Telecommunications Service Providers

SOFTWARE DEMO - View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers.
Posted: November 3, 2008 | Published: October 31, 2008


Topics:  CRM | Customer Data Management | Customer Profiles | Lead Generation | Oracle (Product) | Sales | Sales and Marketing Software | Sales Information Systems

WHITE PAPER - This case study details how one telecommunications service provider implemented a new solution in a short period of time that allows the company to reduce existing billing issues.
Posted: March 26, 2008 | Published: March 1, 2008


Topics:  Advertising | Billing Software | Billing Systems | CRM | Customer Profiles | Document Management | Document Production | Market Segments | ROI | Telecommunications Industry

WHITE PAPER - Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.
Posted: March 24, 2008 | Published: March 1, 2008


Topics:  Contact Centers | Contact Management | CRM Services | Customer Profiles | Customer Service | Surveys | User Experience

PRESS RELEASE - Initiate Systems, Inc., a leading provider of customer data integration (CDI) software and services for the on-demand enterprise, today announced the availability of Initiate Identity Hub 5.2™ software, the company's next-generation CDI product.
Posted: August 5, 2004 | Published: July 26, 2004


Topics:  Customer Profiles | Data Integration

PRODUCT OVERVIEW - Initiate Identity Hub 5.1 software makes many more configurability options available to system administrators, which enables them to fine-tune the program to better suit their business objectives.
Posted: August 5, 2004 | Published: August 1, 2004


Topics:  Customer Profiles | Data Integration

SOFTWARE DEMO - bxCommerce offers comprehensive order processing management that include all the capabilities you need to fully automate your systems.
Posted: May 12, 2004 | Published: May 12, 2004


Topics:  Customer Profiles | eCommerce Software | Electronic Catalog Management | Inventory Management | Order Management Systems

PRODUCT OVERVIEW - bxCommerce offers comprehensive order processing management that include all the capabilities you need to fully automate your systems.
Posted: May 12, 2004 | Published: May 12, 2004


Topics:  Customer Profiles | eCommerce Software | Electronic Catalog Management | Inventory Management | Order Management Systems

PRODUCT OVERVIEW - NuEdge Customer Miner delivers business relevant information to each end user in the format they need without taxing marketing and IT resources and without compromising data security.
Posted: February 16, 2004 | Published: February 13, 2004


Topics:  Business Intelligence Software | Campaign Management | Campaign Management Software | Customer Profiles | Dashboards | Data Mining | Data Mining Software

PRODUCT LITERATURE - NuEdge Campaign Manager provides you with the ability to understand each of your customers at an individual level.
Posted: February 16, 2004 | Published: February 1, 2004


Topics:  Campaign Management | Campaign Management Software | Contact Management | Customer Profiles

BROCHURE - NuEdge Suite has integrated a proven campaign management solution with the full compliment of business intelligence tools from Business Objects® to provide a unique, focused, approach to marketing automation.
Posted: February 16, 2004 | Published: February 1, 2004


Topics:  Campaign Management | Campaign Management Software | Customer Profiles | Dashboards | Data Mining | Data Mining Software | Financial Services Industry | Marketing Information Systems | Query Tools