WHITE PAPER - Manual or home grown solutions to tackle IP address management often fall short and carry a high cost associated with labor-intensive processes and knowledge transfer. Read this paper to find out more.
Posted: August 31, 2010 | Published: August 31, 2010


Topics:  DHCP | IP | IP Address Management | IP Addresses | IP Networks | ROI | Security | TCO | User Experience | VoIP

WHITE PAPER - This paper outlines the failsafe technologies that BlueCat Networks has incorporated into Proteus and Adonis to protect against wide variety potential failure conditions. Read this paper to find out so much more.
Posted: August 25, 2010 | Published: August 25, 2010


Topics:  CRM | DHCP | ERP | High Availability | IP | MRP Software | TCP | TCP/IP | Telephony Services | VoIP | Web Services

WHITE PAPER - To continue to attract and retain subscribers with advanced services and remain competitive, service providers need a way to transform their businesses by changing their cost structure. Service providers can achieve double-digit OPEX cost reductions by moving to a single maintenance contract, and so much more.
Posted: August 19, 2010 | Published: August 16, 2010


Topics:  CFOs | Cost Benefit Analysis | IP | MPLS | Network Management | Network Performance | VoIP

WHITE PAPER - This white paper compares Cisco and Microsoft Unified Communications solutions and includes reviews of vital differentiators such as availability, functionality, and security.   
Posted: August 16, 2010 | Published: August 16, 2010


Topics:  Collaboration | Communications Systems | Instant Messaging | Unified Messaging | Unified Messaging Systems | Voice Networking | VoIP

WHITE PAPER - It’s important to approach VoIP with your eyes wide open – to understand the technology involved, the investment required, and an affordable migration path to VoIP that will deliver value to your business, both short- and long-term, without compromising the quality of your communications. Read this paper to find out more.
Posted: August 16, 2010 | Published: August 16, 2010


Topics:  Call Center Management | Call Centers | ISP | LAN | PSTN | SMBs | VoIP | WAN

WHITE PAPER - This report analyzes the three leading options for IP-based phone solutions. It describes each approach, explaining how they work and the equipment and support they require. It also lists the advantages and disadvantages of each. Read on for a thorough comparison.
Posted: August 16, 2010 | Published: August 16, 2010


Topics:  Host Management | Hosting Services | IP | IP Phones | PSTN | SMBs | VARs | Voice Mail Services | VoIP

WHITE PAPER - While moving to an IP phone system will bring great advantages, the more options, features, functions and capabilities that are available, the more decisions the buyer has to make. That makes it crucial to thoroughly understand your needs before you buy. In this guide are seven steps to help in that process.
Posted: August 16, 2010 | Published: August 16, 2010


Topics:  Call Center Management | Call Center Services | Call Centers | IP | IP Phones | PSTN | Remote Users | VoIP

WHITE PAPER - This paper examines each of these problems and addresses how the ClearSight Analyzer can be used to isolate the cause of the problem. Read on to learn so much more.
Posted: August 9, 2010 | Published: August 9, 2010


Topics:  DHCP | IP Address Management | IP Addresses | RTP | Streaming Media Services | Streaming Video Software | TFTP | Troubleshooting | VoIP

TRIAL SOFTWARE - OpManager helps IT admins quickly identify & resolve network performance problems using built-in troubleshooting tools and provides a single console for monitoring servers (physical & virtual), applications, network devices, bandwidth, WAN links, VoIP etc.
Posted: July 27, 2010 | Published: July 27, 2010


Topics:  Applications Management | Bandwidth Management | IT Infrastructure | Network Management | Network Performance | Network Performance Management Software | VoIP | WAN

WHITE PAPER - So much is happening today to give you a chance to rethink your wireless architecture. Learn what to look for in a wireless architecture that not only provides the mobility and performance today’s applications need, but also lowers your costs of operations while increasing wireless security.
Posted: April 26, 2010 | Published: April 26, 2010


Topics:  802.11 | IT Management | Mobile Workers | Network Management | Network Performance | VoIP | Wireless Infrastructure | Wireless Networks | Wireless Security | WLAN | WLAN Management

EGUIDE - This e-guide provides tips on where to start and makes a case for why providing a business case for short-term ROI may not be necessary in the near future.
Posted: April 21, 2010 | Published: April 21, 2010


Topics:  Business Process Management | CIOs | CRM | ERP | ROI | VoIP

WHITE PAPER - There have been many changes recently in computing architecture, from dedicated servers in the data center to virtualization and cloud computing, and this has new implications for data protection. Read this paper to find out how to address these security challenges.
Posted: March 18, 2010 | Published: January 1, 2010


Topics:  Application Infrastructure | Cloud Computing | Data Centers | Data Security | Database Security | Enterprise | Enterprise Applications Software | Firewall Management | Virtualization Security | VoIP

WHITE PAPER - In this white paper, read how you can achieve unified subscriber profiles in multigeneration, multivendor networks and deliver the sophisticated, personalized experience your current - and future - subscribers expect and demand.
Posted: March 11, 2010 | Published: March 11, 2010


Topics:  Communications Software | Communications Systems | Data Center Management | Telecommunications Management Software | Telecommunications Networks | Telecommunications Standards | Unified Messaging | VoIP

WHITE PAPER - This paper examines the differences between on-premises contact centers and hosted alternatives. It looks at the reasons why on-premises contact centers are becoming obsolete, and offers suggestions for how enterprises can eliminate capital expenditures while increasing customer satisfaction and staying on the forefront of innovation.
Posted: March 3, 2010 | Published: March 2, 2010


Topics:  Automatic Call Distribution Systems | Call Center Management | Call Center Services | Call Centers | Cloud Computing | Contact Center Management | Contact Center Workforce Management | Contact Centers | CTI (Computer Telephony Integration) | Telephony Systems | VoIP

WEBCAST - This webcast is an overview of Microsoft Unified Communications. Unified Communications can help you to collaborate with your coworkers, partners, and customers more effectively, setting up the environment for a "people-ready business."
Posted: February 9, 2010 | Premiered: February 9, 2010


Topics:  Collaborative Applications Software | Instant Messaging Software | Telephony Systems | Unified Messaging | Unified Messaging Systems | Videoconferencing Software | VoIP | Windows Vista | Windows XP

WHITE PAPER - Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.
Posted: February 8, 2010 | Published: January 22, 2009


Topics:  Communications Networks | Communications Systems | Network Convergence | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

WHITE PAPER - Communications as a service (CaaS) is a hot new market that promises to grow quickly. In CaaS, communications technology is located in a data center of a communications service provider, and is owned and managed by the service provider as a multi-tenant infrastructure. Read the white paper for more information on Communications as a service.
Posted: February 8, 2010 | Published: February 8, 2010


Topics:  Telecommunications Industry | Telecommunications Management Software | Telecommunications Networks | Telecommunications Services | Telecommunications Software | Telecommunications Systems | Unified Messaging | Unified Messaging Systems | VoIP

TRIAL SOFTWARE - Identifying and pinpointing issues with bandwidth, network and application performance, and connectivity can be challenging in today’s corporate networks. The cost of network downtime can add up quickly.
Posted: January 14, 2010 | Published: January 4, 2010


Topics:  Application Performance Management Software | Bandwidth Management | Data Centers | Downtime | Network Management | Network Management Software | Network Monitoring Software | VoIP

CASE STUDY - Manchester College had phone and voicemail systems that had outlived their life expectancy. CDW implemented an advanced unified communications system that brought their phone and voicemail into the 21st century.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Telephones | Telephony Services | Telephony Systems | Voice Communications Hardware | Voice Communications Software | Voice Mail Software | VoIP

WHITE PAPER - Before moving forward with a converged network several key issues should be addressed: Capacity, security and reliability. CDW can help your organization by arming you with the information you need to choose the ideal solution.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Communications Networks | Communications Systems | Unified Messaging | Voice Communications Hardware | Voice Communications Software | VoIP

WHITE PAPER - In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Communications Systems | Telephony Services | Telephony Systems | Voice Communications Hardware | Voice Communications Software | Voice Networking | Voice Networking Hardware | VoIP

EGUIDE - This Trend Advisory guide features a series of articles on Unified Communications. Each piece covers a different aspect of the subject. Learn how convergence communications is changing everything in the business world as more and more companies are taking voice and video to the data network.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Business Intelligence | Systems Management | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

ESSENTIAL GUIDE - CDW is committed to getting you everything you need to make the right purchasing decisions — from products and services to information about the latest technology. This reference guides is designed to provide you with an in-depth look at Networking and unified communications as they relate to the IT challenges your organization faces.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Communications Networks | Networking | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

WHITE PAPER - No longer a thing of the future, IP Convergence is now the cost of doing business. Unified Communications (UC) is the target destination for many enterprises. And while the concept is no longer new, IP convergence remains the first major step on that path.
Posted: September 8, 2009 | Published: September 2, 2009


Topics:  IP | IP Telephony | Network Management | Network Management Protocols | Network Management Software | Unified Messaging | Unified Messaging Systems | VoIP

CASE STUDY - When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Communications Networks | Communications Systems | IP | IP Telephony | Unified Messaging | Unified Messaging Systems | VoIP