WHITE PAPER - More companies are likely to migrate toward unified communications as awareness of the concept spreads. This paper explains why UC is particularly appropriate for help desk support, R&D project management, generating marketing leads, sales force support, manufacturing production and knowledge sharing in large organizations.
Posted: April 5, 2010 | Published: April 5, 2010


Topics:  Business Process Management | Collaboration | Cost Benefit Analysis | Email Management | Project Management | Unified Messaging | Voice Communications Software | VPN

CASE STUDY - Manchester College had phone and voicemail systems that had outlived their life expectancy. CDW implemented an advanced unified communications system that brought their phone and voicemail into the 21st century.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Telephones | Telephony Services | Telephony Systems | Voice Communications Hardware | Voice Communications Software | Voice Mail Software | VoIP

WHITE PAPER - Before moving forward with a converged network several key issues should be addressed: Capacity, security and reliability. CDW can help your organization by arming you with the information you need to choose the ideal solution.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Communications Networks | Communications Systems | Unified Messaging | Voice Communications Hardware | Voice Communications Software | VoIP

WHITE PAPER - In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Communications Systems | Telephony Services | Telephony Systems | Voice Communications Hardware | Voice Communications Software | Voice Networking | Voice Networking Hardware | VoIP

WHITE PAPER - This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.
Posted: May 1, 2009 | Published: May 1, 2009


Topics:  Communications Networks | Hackers | Network Management | Network Security | Security Infrastructure | Security Policies | Voice Communications Software | VoIP