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		The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.	sponsored by Genesys

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	The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service sponsored by Genesys WHITE PAPER - This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage. Posted: June 3, 2008 \| Published: April 1, 2008 Topics: Contact Center Management \| Contact Center Software \| Contact Centers \| Customer Satisfaction \| Customer Service Best Practices \| IVR \| ROI \| Voice Recognition \| VoiceXML \| VoIP

	SpeechPhone—Simplifying Communications sponsored by SpeechPhone LLC PRODUCT LITERATURE - At SpeechPhone, we know that communication is fundamental to the success of any business. Posted: September 9, 2003 \| Published: September 1, 2003 Topics: Hosting Services \| Natural Language Processing \| Unified Messaging \| Voice Recognition

	Introducing Mandi—Your Virtual Receptionist sponsored by SpeechPhone LLC PRODUCT LITERATURE - Mandi is the most cost-effective way to make sure that calls are answered. Posted: September 9, 2003 \| Published: September 1, 2003 Topics: Hosting Services \| Natural Language Processing \| Unified Messaging \| Voice Recognition

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