WHITE PAPER - For businesses running SAP solutions, manual processing of customer order and billing documents limits their ability to improve order-to-cash performance. Learn about technology that reduces processing time, costs, and DSO while maintaining accuracy.
Posted: October 1, 2008 | Published: September 30, 2008


Topics:  Cost Benefit Analysis | Document Management | Order Management Systems | Sales Force Automation | Sales Orders | SAP (Product) | Workflow Software

WHITE PAPER - This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Asset Management Services | Budgeting | Business Process Management | Collaboration | CRM | Financial Services Industry | Workflow Management Coalition | Workflow Software

WHITE PAPER - This white paper will examine the access control challenges faced by IT and reveal the many advantages of automated user provisioning for SAP solutions.
Posted: September 24, 2008 | Published: September 24, 2008


Topics:  Access Control | Endpoint Security | Password Authentication Protocol | Password Management | Passwords | SAP (Product) | Workflow Software

WHITE PAPER - Endpoint DLP is a powerful tool for reducing the risk of data loss while enabling the mobile workforce, especially when part of a full suite DLP solution with network and stored data capabilities.
Posted: September 24, 2008 | Published: September 24, 2008


Topics:  Best Practices | Business Processes | Mobile Workers | Reporting Software | Server Management | Storage Virtualization | Workflow Software

PRODUCT LITERATURE - BusinessObjects Data Services XI 3.0 is your solution for delivering trusted data across the enterprise. It allows you to address initiatives such as ERP, BI, data warehousing, data migration, and master data management. Learn more in this whitepaper.
Posted: September 19, 2008 | Published: June 1, 2008


Topics:  Business Intelligence | CRM | Customer Satisfaction | Dashboards | Data Integration | Data Quality | ERP | Metadata | Operational Support Systems | Performance Testing | Reporting Software | Workflow Software

WEBCAST - Everyone who uses AutoCAD® for infrastructure design and management should view this on-demand webcast to learn about AutoCAD® Map 3D 2009 software.
Posted: September 16, 2008 | Premiered: September 16, 2008


Topics:  Business Intelligence | Data Management | Design Verification | Engineering Services Industry | GIS Software | Information Management | Infrastructure Management | Integrated Development Environments | User Experience | Workflow Software

WHITE PAPER - This document is designed to be a guide to the Oracle E-Business Suite. It is intended to educate users, developers, managers, and executives of companies using Oracle E-Business Suite to automate and maintain the distribution of business documents
Posted: September 10, 2008 | Published: September 9, 2008


Topics:  Communications Systems | Cost Benefit Analysis | Oracle (Product) | ROI | Vendors | Workflow Software | XML

WHITE PAPER - This paper discusses the challenge that software engineering teams face in managing and responding to rapidly changing business requirements and the reason behind frequent changes.
Posted: August 28, 2008 | Published: August 28, 2008


Topics:  Application Life-Cycle Management | Business Process Management | Change Management | Embedded Databases | Metadata | Metrics | Regulatory Compliance | Workflow Software

WEBCAST - This Webcast details how to implement effective data management with a repeatable and consistent approach for developing standards, policies and plans. Learn how to reduce the manual effort involved in data management with effective data stewardship.
Posted: August 21, 2008 | Premiered: August 27, 2008


Topics:  Data Collection | Data Management Software | Data Quality | Metadata | Policy Server Software | Productivity | Workflow Software

WHITE PAPER - Read this whitepaper to understand how automation of the confirmation process will allow firms dealing in OTC derivatives to not only handle more volume, but to do so with less operational risk.
Posted: August 21, 2008 | Published: August 15, 2008


Topics:  Desktop Publishing | Desktop Publishing Software | Document Imaging | Financial Services | Risk Management | ROI | Word Processing Software | Workflow Software | XML

WEBCAST - Walking through a sample IT process, this webcast highlights the typical break points where manual IT processes can start increasing risk, error rates, compliance and general disorder in an IT operation.
Posted: July 29, 2008 | Premiered: July 29, 2008


Topics:  Business Process Management | Business Process Management Software | Data Center Management | Data Centers | Professional Services Automation Software | Service Process Optimization Software | Workflow Software

CASE STUDY - In this case study Children's Memorial Hospital engaged ABS to provide consulting services. Learn how ABS optimized the hospital's help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half.
Posted: July 28, 2008 | Published: July 25, 2008


Topics:  Call Center Management | Call Center Services | Call Centers | Customer Service | Help Desk Management | ITIL | Medical Records Management | Medical Software | Metrics | Workflow Software

WHITE PAPER - In this whitepaper learn the best practices for managing Virtual Machine (VM) sprawl, including analyzing the entire environment, implementation and enforcement of policies and procedures, and implementation of a centralized automation.
Posted: July 22, 2008 | Published: July 1, 2008


Topics:  Best Practices | Business Process Automation | Business Process Automation Software | Infrastructure Services | IT Infrastructure | Security | Server Virtualization | Virtual Machine Monitor | VM | Workflow Software

WHITE PAPER - MRM is a set of processes and capabilities designed to enhance a company's ability to orchestrate and optimize internal and external marketing resources.
Posted: June 24, 2008 | Published: June 1, 2008


Topics:  Content Management | Content Management Software | CRM | Customer Satisfaction | Marketing | Marketing Information Systems | Sales and Marketing Software | Sales Force Automation | Software as a Service | Workflow Software

WHITE PAPER - This whitepaper covers two April 2008 announcements by Opalis Software Inc. The first announced the general availability of Opalis Integration Server 5.5 and the second introduced an OEM partnership between Opalis and CA.
Posted: June 24, 2008 | Published: June 1, 2008


Topics:  Business Process Automation | Dashboards | Data Centers | IT Infrastructure | ITIL | ROI | SLA | Workflow Software

WHITE PAPER - Newmerix™ Automate! for SAP enhances the Solution Manager Change and Transport System (CTS) enforcing flexible, robust workflows that meet the complex needs of compliant change management processes.
Posted: June 5, 2008 | Published: June 1, 2008


Topics:  Application Life-Cycle Management | Change Management | NetWeaver | Regulatory Compliance | SAP (Product) | Software Configuration Management | Software Implementation | Software Upgrades | Workflow Software

WEBCAST - In this webcast from CA and virtualization expert Anil Desai, listen to best practices toward virtual machine sprawl and how to manage workload automation.
Posted: June 5, 2008 | Premiered: June 5, 2008


Topics:  Business Intelligence | Information Management | Server Virtualization | Virtual Machine Monitor | VMware | Workflow Software

WHITE PAPER - This white paper will examine how to significantly improve your ROI and describe how UC4 Workload Automation Suite enhances and extends the Oracle E-Business Suite.
Posted: June 2, 2008 | Published: June 1, 2008


Topics:  Business Process Automation | Business Process Automation Software | Job Scheduling Software | Oracle (Product) | Process Management | Workflow Software

WHITE PAPER - This whitepaper describes how UC4 Workload Automation Suite can be used to help meet Sarbanes-Oxley compliance based on the COBIT Control Objectives, a widely adopted set of control objectives.
Posted: June 2, 2008 | Published: June 1, 2008


Topics:  Business Integration Software | Business Process Automation | Business Process Automation Software | Business Processes | CobiT | Financial Reporting | Job Scheduling Software | Sarbanes-Oxley Compliance | Security | Workflow Software

WHITE PAPER - With the increasing popularity of workflow software, many IT departments are wrestling with the distinction between workflow programs and application automation tools. This paper sheds some light on their distinction.
Posted: June 2, 2008 | Published: June 1, 2008


Topics:  Application Performance Management | Business Integration | Business Process Automation | Business Process Automation Software | Business Processes | Job Scheduling Software | SAP (Product) | Workflow Software

CASE STUDY - AOK Brandenburg installed Philips SpeechExec Enterprise dictation and transcription software for 15 workstations and the system is virtually self-explanatory due to the simple operation.
Posted: May 9, 2008 | Published: May 9, 2008


Topics:  CTI (Computer Telephony Integration) | Insurance Industry | Office Applications Software | Office Equipment and Supplies | Voice Communications Software | Workflow Software

WHITE PAPER - This white paper demonstrates the ever-increasing value of adding enterprise process automation software to the IT infrastructure. It traces the evolution of traditional batch scheduling, illustrates where leading edge products are today.
Posted: May 2, 2008 | Published: April 1, 2008


Topics:  Business Process Automation | Business Process Automation Software | Enterprise Systems | Job Scheduling | Systems Integration | Systems Management Software | Workflow Software | Workload Balancing

SOFTWARE LISTING - Claims Workstation provides web-based, lifecycle claims management on modern, adaptable technology. It's a customizable solution based on proven technology and gives new flexibility and power through configuration to tailor the system t...
Posted: April 25, 2008 | Published: January 1, 2007


Topics:  Security | Workflow Software

WHITE PAPER - This white paper explains how a business rule management system (BRMS) can make business process automation easier to understand, maintain and manage.
Posted: April 10, 2008 | Published: January 1, 2008


Topics:  Business Intelligence | Business Intelligence Software | Business Process Management | Business Process Management Software | Business Process Reengineering | Enterprise Content Management | HIPAA | ILM | Sarbanes-Oxley | Workflow Software

WHITE PAPER - This white paper discusses the issues associated with decision services in an SOA strategy, highlighting how business rule management systems can be used to overcome these challenges.
Posted: April 10, 2008 | Published: June 1, 2006


Topics:  Black Box Testing | Business Process Management | Business Process Management Software | Consolidation | Data Services | Integration | Legacy Applications Software | SOA | Web Services | Web Services Management | Workflow Software