PODCAST - To help manage today's IT infrastructures, IBM offers a set of process automation solutions, each sharing the IBM Tivoli Process Automation Platform - an open standards-based, Web-architected JavaT platform that supports an I..
Posted: August 13, 2008 | Premiered: August 12, 2008


Topics:  Business Intelligence | Business Process Automation | ERP | ERP Software | IT Infrastructure | Java | Workforce Management Software

WHITE PAPER - This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper.
Posted: August 12, 2008 | Published: August 1, 2008


Topics:  Business Processes | Document Management | Enterprise Content Management | Internet Access | Metadata | Office Applications Software | Software as a Service | Workforce Management Software

WHITE PAPER - Large organizations may have blazed the trail for migration to performancedriven compensation????????also known as pay-for-performance????????but midsize companies that want to compete and succeed are following that same mind-set.
Posted: June 9, 2008 | Published: June 7, 2008


Topics:  Budgeting | Business Process Automation | Business Processes | Compensation | Human Resources Services | Spreadsheets | Workforce Management Software | Workforce Planning

WHITE PAPER - Companies that implement a good communications program realize a faster ROI on their CDHPs and decision support tools.
Posted: June 9, 2008 | Published: January 1, 2006


Topics:  Benefits | Customer Satisfaction | Decision Support Systems | Health Care Industry | Human Resources Services | ROI | Self-Service Applications Software | Workforce Management Software

WHITE PAPER - The Avaya Unified Communications for Teleworkers solution provides at-home employees the tools that help them stay connected, productive, and satisfied--and IT staff the technology to minimize management complexity.
Posted: June 2, 2008 | Published: March 3, 2008


Topics:  Call Center Management | Call Center Software | Contact Center Management | Contact Center Workforce Management Software | Home Offices | Productivity | Workforce Management Software

CASE STUDY - The company wanted to meet a goal of answering 92% of all customer calls before abandonment, without adding staff.
Posted: May 19, 2008 | Published: May 1, 2008


Topics:  Call Center Management | Call Center Software | Call Centers | Contact Center Workforce Management Software | Contact Management | CTI (Computer Telephony Integration) | Data Services | GPRS | Human Resource Systems | Interactive Voice Response | IVR | ROI | Workforce Management Software

HARDWARE LISTING - GHG's Biometric Time Clock III is a time and attendance terminal that utilizes the latest proven fingerprint recognition technology.
Posted: April 7, 2008 | Published: January 1, 2008


Topics:  Biometrics | NEMA | Time and Attendance Software | Time Management | Workforce Management Software

CASE STUDY - By implementing eEMS, Killeen has integrated its business processes, and consolidated vital organizational data into a centralized data repository that is easily queried and maintained.
Posted: April 7, 2008 | Published: April 7, 2008


Topics:  Business Processes | Human Resource Management | Integration | Time and Attendance Software | Time Management | Workforce Management Software

SOFTWARE LISTING - GHG Corporation's electronic Time Sheet Management Solution (eTSMS) is a web-based employee management tool that automates time collection and approval processes.
Posted: April 7, 2008 | Published: January 1, 2008


Topics:  Human Resources Management | Time and Attendance Software | Time Management | Time Management Software | Workforce Management Software

CASE STUDY - Learn how one company is able to keep track of everything that workers need to know using maintenance management software, from scheduling preventative maintenance down to tracking call-backs on equipment.
Posted: March 27, 2008 | Published: March 27, 2008


Topics:  Buildings and Facilities | Compliance (Systems Operations) | Equipment Maintenance Management Software | Inventory Management Software | IT Spending | IT Workforce | Time and Attendance Software | Workforce Management Software | Workforce Planning

CASE STUDY - Learn how the company that manages the Seahawks complex uses a CMMS system that covers all aspects of facilities management, from cleaning to repairs to preventive maintenance.
Posted: March 27, 2008 | Published: March 27, 2008


Topics:  Equipment Maintenance Management Software | Inventory Management Software | IT Spending | IT Workforce | Sports Industry | Time and Attendance Software | Workforce Management Software | Workforce Planning

CASE STUDY - Learn how one company uses maintenance management software to manage work orders, track inventory, and report of problems. Explore how you can keep expenses under control while continuing to provide high-quality work.
Posted: March 27, 2008 | Published: March 27, 2008


Topics:  Cost Benefit Analysis | Education Industry | Equipment Maintenance Management Software | Inventory Management Software | IT Spending | IT Workforce | Time and Attendance Software | Workforce Management Software | Workforce Planning

WHITE PAPER - Compliance with labor regulations requires an end-to-end workforce optimization solution that optimizes the entire workforces supply chain. Learn how to achieve enterprise-wide compliance.
Posted: March 19, 2008 | Published: January 1, 2005


Topics:  Compensation | Employment Law | Regulatory Compliance | Risk Assessment | Staffing | Supply Chains | Time and Attendance Software | Workforce Management Software

WHITE PAPER - Learn how comprehensive workforce management processes can transform common challenges of healthcare enterprise into opportunities. Discover how to improve the quality of patient care, meet regulatory compliances and reduce costs.
Posted: March 19, 2008 | Published: January 1, 2007


Topics:  Financial Management | Health Care Applications Software | Health Care Industry | Market Trends | Work Environment | Workforce Management Software

WHITE PAPER - Learn how to improve workforce productivity and business performance by focusing on front line people processes and enhancing the strategic value of human resources (HR).
Posted: March 19, 2008 | Published: January 1, 2007


Topics:  Business Performance Management | Business Performance Management Software | Customer Self-Service | Human Resources Services | Payroll Software | Productivity | Time and Attendance Software | Workforce Management Software

WEBCAST - Join this Webcast for an overview of the labor scheduling process and how an automated scheduling solution has been successfully adopted in industries such as manufacturing, retail, healthcare, transportation and law enforcement.
Posted: March 19, 2008 | Premiered: March 1, 2008


Topics:  Healthcare Industry | Human Resources Management | Manufacturing | Retail Industry | Time and Attendance Software | Transportation Industry | Workforce Management Software

WEBCAST - View this Webcast to discover how a time and attendance solution can help enterprises accurately calculate gross payroll and comply with complex regulations.
Posted: March 19, 2008 | Premiered: March 1, 2008


Topics:  Human Resources Management | Payroll Software | Time and Attendance Software | Workforce Management Software

WHITE PAPER - This white paper reviews the productivity issues facing midsize businesses and discusses how Oracle Application Express (APEX) improves employee productivity and enhances development efficiencies.
Posted: March 17, 2008 | Published: November 1, 2007


Topics:  Business Performance Management | Deployment | Information Management | Midsize Businesses | Productivity | Workforce Management Software

DATA SHEET - LaborVIEW™ is a web-based labor tracking and time and attendance application that allows you to keep track of such data as your employee's time, vacation days, overtime pay and sick days.
Posted: March 7, 2008 | Published: March 7, 2008


Topics:  Data Collection | Human Resources Services | Payroll Software | Reporting Software | Security Policies | Time and Attendance Software | Web Applications Software | Workforce Management Software | Workforce Planning

PRODUCT LITERATURE - The workforce is your most valuable asset. Learn how you can choose the right solution to solve your most pressing workforce related challenges.
Posted: March 7, 2008 | Published: March 7, 2008


Topics:  Application Integration | Data Collection | Human Resources Services | MRP Software | Payroll Software | SMBs | Time and Attendance Software | Workforce Management Software | Workforce Planning

DATA SHEET - Explore how you can make scheduling work more efficient and realize accurate reporting on other information such as bonus incentives.
Posted: March 7, 2008 | Published: March 7, 2008


Topics:  Benefits | Cost Benefit Analysis | Data Collection | Legacy Applications Software | Manufacturing Industry | Reporting Software | SQL Server | Web Applications Software | Workforce Management Software | Workforce Planning

WHITE PAPER - A large field service force is the primary cost in a service organization, yet it is only relatively recently that IT tools have been available to maximize the productivity of this part of the organization.
Posted: February 28, 2008 | Published: April 29, 2003


Topics:  Advanced Planning and Scheduling Software | Business Intelligence | Business Intelligence Software | CRM | Customer Relationship Management | Customer Service | Field Force Automation | Service Level Management | SLAs | Workforce | Workforce Management Software | Workforce Planning

WHITE PAPER - Learn how supplier relationship management (SRM) will help you maintain relationships with suppliers, enabling you to drive down costs and manage risk. Save time and money while receiving the goods and services your business needs.
Posted: February 21, 2008 | Published: January 1, 2006


Topics:  Business Process Management | Distribution Centers | ERP | ERP Software | Manufacturing Software | Professional Services Automation Software | Professional Services Industries | Risk Management | ROI | Spend Management | Supplier Relationship Management | Supply Chains | Warehouse Management | Workforce Management Software

WHITE PAPER - Enterprise service automation has eased a number of business challenges for companies, including efficiency, billing and performance. Learn development and solution best practices for enterprise service automation and realize increased profits.
Posted: February 21, 2008 | Published: January 1, 2005


Topics:  Best Practices | Business Performance Management | Business Process Automation | Business Process Management Software | Cost Benefit Analysis | Distribution Centers | ERP | ERP Software | Manufacturing Software | Portfolio Management | Professional Services Automation Software | Professional Services Industries | Service Process Optimization Software | Spend Management | Supply Chains | Warehouse Management | Workforce Management Software