SOFTWARE DEMO - Looking to improve service quality? HP has the most comprehensive ITSM solution in the industry. By aligning services, software, education, and hardware around service management, HP is able to deliver a complete and comprehensive I...
Posted: November 6, 2008 | Published: November 6, 2008


Topics:  Business IT Alignment | Hardware | IT Service Management | ITIL | QOS | Service Level Management | Software

SOFTWARE DEMO - Xpressite is a powerful, easy-to-use, time saving website management system that will improve your website presence to expand your business and enhance your customer service.
Posted: October 30, 2008 | Published: June 11, 2008


Topics:  Customer Service | eCommerce | Electronic Marketplace | Shopping Cart Software | Web Authoring Tools | Web Site Administration

SOFTWARE DEMO - Savo has been helping companies big and small across all industries to have better conversation between sellers and buyers. Learn how Savo is helping sales reps close more business.
Posted: September 29, 2008 | Published: September 27, 2008


Topics:  Business Intelligence | CRM | Customer Data Management | Customer Service | Marketing | Marketing Information Systems | Sales | Sales and Marketing Software | Sales Information Systems

TRIAL SOFTWARE - Download this free software trial and see how N-central will drive operational efficiencies in your IT services business by automating manual tasks. Working remotely with N-central, you'll be able to service more customers, more effectively.
Posted: September 25, 2008 | Published: September 25, 2008


Topics:  Customer Service | Customer Service Best Practices | Management Service Providers | Remote Network Management | Service Level Management | SMBs

SOFTWARE DEMO - Nimsoft is the premier provider of business-focused service level management solutions that combine advanced SLM functionality and broad platform coverage with unprecedented ease of implementation, deployment and use.
Posted: August 21, 2008 | Published: August 20, 2008


Topics:  Business Processes | Content Delivery | Dashboards | Performance Testing | Real Time Operating Systems | Real-time Analytical Software | Reporting Software | Service Level Management

TRIAL SOFTWARE - Download this free trial of Microsoft Dynamics CRM Online with enhanced customer relationship management capabilities. Test-drive this Microsoft hosted solution & find out what small business decision makers are buzzing about.
Posted: May 30, 2008 | Published: May 1, 2008


Topics:  Customer Data Integration | Customer Data Management | Customer Relationship Management | Customer Service | Customer Support Software | Customers | Enterprise

TRIAL SOFTWARE - This IT Download, MapXtreme Java v4.8.1 uses mapping and location-based decision and analysis support systems to make better strategic decisions.
Posted: March 10, 2008 | Published: March 10, 2008


Topics:  .NET | Application Deployment | Customer Service | Functional Requirements | Java | Location-Based Services | Location-Based Services (Software) | Software Development Tools | Windows

TRIAL SOFTWARE - Kaseya Solutions provide IT solution providers and IT administrators a complete view of their environments from a centralized console. Install your own fully functional Kaseya server and begin managing your entire computing infrastructure in minutes.
Posted: October 8, 2007 | Published: October 1, 2007


Topics:  Application Life-Cycle Management | Help Desk Management | Help Desk Software | IT Best Practices | IT Management Services | IT Service Management | ITIL | Management Service Providers | OEMs | Patch Management | Remote Network Management | Service Level Management | VARs