VIDEO - Selling the CIO on business services will help telecom service providers improve their RFP responses and increase business services revenue, no matter what the size of the business. This videocast with enterprise expert Gary Audin is designed to help.
Posted: September 22, 2008 | Premiered: September 22, 2008


Topics:  Business Intelligence | CIOs | ERP | Networking | Telecom Provisioning | Telecommunications Carrier Systems

PODCAST - This podcast with enterprise expert Gary Audin is designed to help service providers sell beyond connectivity.
Posted: September 23, 2008 | Premiered: September 22, 2008


Topics:  Business Intelligence | Business Management | Business Service Management | Business Systems | CIOs | Enterprise | Networking

WEBCAST - This Webcast reviews the best practices and business drivers for mobilizing ITSM applications.
Posted: November 8, 2007 | Premiered: November 27, 2007


Topics:  Business IT Alignment | Change Management | Handheld Devices | IT Service Management | ITIL | Mobile Device Management | Mobile Workers | Service Level Management | Wireless Applications Software

WEBCAST - In this session, Esper Chawah explains the fundamentals of high stakes certification programs as well as the IT certification exam process.
Posted: August 25, 2008 | Premiered: August 25, 2008


Topics:  Certification Programs | Enterprise | IT Managers | ITIL | Training and Educational Services | Training Software