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Your request for Churn multimedia returned limited or no results. The request has been expanded to include Customer Satisfaction multimedia.
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sponsored by SearchWinIT

VIDEO - Microsoft SharePoint is rapidly becoming an important part of the enterprise. This videocast will cover the growth of SharePoint, the challenges of maturing deployments, and the market for tools that support enterprise needs.
Posted: November 17, 2008 | Premiered: November 17, 2008

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Topics:  Collaboration | Collaborative Applications Software | Customer Satisfaction | Enterprise | Enterprise Systems | Investments | Market Research | ROI | User Needs Assessments


sponsored by Microsoft

WEBCAST - Windows Essential Server Solutions provides Microsoft trained IT consultants and partners who serve SMBs with an ideal platform to meet their customer's needs and grow their own business.
Posted: November 10, 2008 | Premiered: November 12, 2008

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Topics:  Business Intelligence | CRM | Customer Satisfaction | Microsoft Certified Professional | SMBs | Windows


sponsored by Exanet

WEBCAST - This Webcast explores how scale-out clustered NAS systems deliver SAN levels of performance with the ease of management and the lower cost of NAS.
Posted: October 27, 2008 | Premiered: October 27, 2008

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Topics:  Clustering | Customer Satisfaction | Enterprise | Enterprise Systems | NAS | NAS Software | Scalability Testing | Storage Management | Storage Standards


sponsored by Interwoven, Inc.

WEBCAST - In this webcast Stephen Powers and Eben Miller explains five considerations to keep in mind when choosing a web content management solution.
Posted: October 20, 2008 | Premiered: October 18, 2008

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Topics:  Business Intelligence | Customer Interaction Services | Customer Satisfaction | eBusiness | eCommerce | Online Marketing | Web Content Management | Web Identities | Web Site Design


sponsored by OpenSpan

PODCAST - In today's "do more with less" environment, it becomes increasingly important to focus on simplifying customer interaction without increasing cost. The podcast highlights 5 ways to improve the customer experience in a highly cost effective.
Posted: September 19, 2008 | Premiered: September 18, 2008

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Topics:  Call Center Management | Contact Center Management | Contact Center Software | CRM | CRM Best Practices | CRM Services | CRM Software | Customer Satisfaction


sponsored by Citrix

PODCAST - Virtualization is now generally recognized as one of the key enablers of these objectives. As organizations explore virtualization solutions, the challenge is to select the right strategic vendor with the best solution set for their business.
Posted: August 20, 2008 | Premiered: August 20, 2008

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Topics:  Application Service Providers | Capacity on Demand | Cost Benefit Analysis | Customer Satisfaction | Desktop Management | IT Asset Management | Security | Server Virtualization | Strategic Planning


sponsored by Citrix Online - GotoAssist

WEBCAST - John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.
Posted: July 2, 2008 | Premiered: July 2, 2008

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Topics:  Customer Satisfaction | Remote Access Security | Remote Access Software | Remote Computing | Remote Office Connectivity | ROI


sponsored by Citrix Online - GotoAssist

WEBCAST - View this Webinar, featuring Chip Gliedman, principal analyst for Forrester Research, who reveals 5 best practices for improving IT service delivery and support.
Posted: July 2, 2008 | Premiered: January 1, 2008

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Topics:  Best Practices | Customer Satisfaction | IT Service Management | Remote Access Protocols | Remote Access Software | Remote Computing


sponsored by SERENA Software, Inc.

WEBCAST - Register now to attend this live webinar with Serena, featuring a live demo of our Pre-Built Customer Reference Mashup.
Posted: July 1, 2008 | Premiered: July 10, 2008

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Topics:  Customer Satisfaction | ROI


sponsored by Genesys

PODCAST - From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center.
Posted: May 5, 2008 | Premiered: May 5, 2008

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Topics:  Call Center Management | Call Center Software | Call Centers | Contact Center Management | Contact Center Software | Contact Centers | CRM Analytics | Customer Interaction Services | Customer Satisfaction | Performance Testing | Real-time Analytical Software | Sales


sponsored by Numara Software

WEBCAST - The right service management solution can help build workflows around the needs of your company. View this Webcast to learn how to can gain a competitive advantage for your service management with a solution that is easy to deploy and manage.
Posted: March 28, 2008 | Premiered: March 1, 2008

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Topics:  Application Deployment | Best Practices | Business IT Alignment | Business Process Automation | Change Management | Customer Satisfaction | Help Desk Software | Help Desks | Web Applications Software | Workflow Software


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