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Customer Loyalty
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	Triple Threat or Trip to Success? sponsored by Alcatel-Lucent PODCAST - This podcast examines the status of triple-play services among telecommunications service providers and what needs to happen to increase revenue. Posted: October 24, 2008 \| Premiered: October 24, 2008 Topics: Converged Networks \| Customer Loyalty \| Telecom Billing Services \| Telecommunications Carrier Systems \| Telecommunications Industry \| Telecommunications Service Providers \| Telecommunications Systems \| Triple Play Services \| Video Services

	Supercharging Site Performance for Unmatched Holiday Success sponsored by Akamai Technologies WEBCAST - This webinar is on best practices for optimizing online customer experience, as well as best practices in terms of overall holiday planning. Posted: June 19, 2008 \| Premiered: March 19, 2008 Topics: Customer Data Management \| Customer Loyalty \| Customer Service Best Practices \| Customer Support Software \| User Experience

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