WEBCAST - View this Webcast to hear a discussion about the process, project requirements and available technology needed for an effective operational improvement support system.
Posted: October 31, 2008 | Premiered: November 18, 2008


Topics:  Business Performance Management | Business Process Management | Business Service Management | Cost Benefit Analysis | ERP | ERP Software | Indicators | Operational Support Systems | Performance Testing

PODCAST - Caught in a pinch of downsizing? Consolidating hardware? Restore IT productivity through automation.
Posted: September 29, 2008 | Premiered: September 29, 2008


Topics:  Downsizing | Hardware Management | Hardware Selection | Operational Support Systems | Productivity | Risk Management | Systems Management | Windows Security

VIDEOCAST - This 15-minute Q&A with Chris Wolf of The Burton Group explores how businesses can better optimize their infrastructure management, and why they're looking to data center automation as a core component of their long-term IT strategy.
Posted: September 23, 2008 | Premiered: September 23, 2008


Topics:  Application Monitoring | Application Monitoring Software | Application Performance Management | Application Performance Management Software | Data Center Management | Data Centers | Infrastructure Management | Mainframe Computers | Mainframe Networking Hardware | Mainframe Operating Systems | Operational Support Systems

VIDEOCAST - In this videocast the speakers will be discussing database architecture in the process of data mining that ultimately is the source of what is called business intelligence.
Posted: September 19, 2008 | Premiered: September 18, 2008


Topics:  Architectures | Balanced Scorecards | Business Intelligence Software | Data Mining | Databases | Mobile Workers | Operational Support Systems | Reporting Software | Scalability Testing

WEBCAST - Check out this webcast and learn how network security management strategies can help your company monitor user activity and successfully detect security breaches.
Posted: September 10, 2008 | Premiered: September 16, 2008


Topics:  Compliance (Systems Operations) | Data Management | Data Security | Information Security | Network Security | Operational Support Systems | Regulatory Compliance | Security Management | Security Threats

PODCAST - In this 20-minute podcast, appropriate for IT and business professionals, listeners will get a complete introduction to operational BI benefits and related technology concepts.
Posted: August 20, 2008 | Premiered: August 20, 2008


Topics:  Architectures | Business Intelligence | Business Intelligence Software | Business Process Management | Business Process Management Software | Data Collection | ERP | Operational Support Systems

VIDEOCAST - This Videocast provides an overview on the state of Disaster Recovery today. It highlights a new solution that simplifies implementation and management while being scalable with your business.
Posted: July 10, 2008 | Premiered: July 10, 2008


Topics:  Benefits | Business Process Management | Disaster Planning | Disaster Recovery | Infrastructure Management | Infrastructure Services | Market Research | Operational Support Systems | VMware

WEBCAST - Optio Software depends on Cisco Unified Communications to deliver more responsive customer service and better manage worldwide operations.
Posted: February 22, 2008 | Premiered: January 18, 2007


Topics:  Call Center Management | Call Center Services | Call Center Software | Call Centers | Customer Service | Operational Support Systems | Telephony Services | Telephony Systems | Voice Communications Software

WEBCAST - The Oracle Solution Support Center, Oracle's most comprehensive Advanced Customer Service, is the best way to protect mission-critical operations and drive business success.
Posted: February 18, 2008 | Premiered: February 18, 2008


Topics:  Business Process Management | Customer Service | IT Management | Operating Systems | Operational Support Systems | Oracle (Product)