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VoiceXML
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		The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.	sponsored by Genesys

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	Putting the Caller First: Interactive Voice Response (IVR) & Voice User Interface (VUI) Design That Enhances Customer Experience sponsored by Angel.com WEBCAST - Attend this webcast to learn how with Inbound and Outbound Interactive Voice Response (IVR) solutions, Angel.com combines the power of the telephone, your data and the web to generate information-driven communications and transactions. Posted: October 29, 2008 \| Premiered: October 29, 2008 Topics: Business Intelligence \| Communications Software \| Communications Systems \| Customer Interaction Services \| Customer Service \| IVR \| Productivity \| Telephony Services

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