WHITE PAPER - Download this white paper to learn the right steps to managing your enterprise data for faster, more cost-effective business operations.
Posted: November 30, 2008 | Published: November 27, 2008


Topics:  CRM | Data Quality | Data Security | Enterprise | ERP | Information Management | Sales

WHITE PAPER - This paper explains some basic NonStop concepts and how they're implemented in the current generation of Integrity NonStop systems, the H-Series.
Posted: November 26, 2008 | Published: November 26, 2008


Topics:  Databases | Hardware | Linux | Marketing | Sales | Software

WHITE PAPER - This whitepaper defines the concept of Sales P3, just as the 4P's of marketing provide the foundation of marketing activities in companies large and small.
Posted: November 26, 2008 | Published: November 26, 2008


Topics:  Best Practices | CRM | Manufacturing | Marketing | Sales

WHITE PAPER - Learn about a commission and compensation system that will drive ROI by supporting unlimited payment schedules and providing comprehensive reporting of all results delivered over the Web.
Posted: November 19, 2008 | Published: May 1, 2008


Topics:  Business Process Automation | Incentive Management | Incentive Management Software | Insurance Industry | Regulatory Compliance | Reporting Software | Sales

WHITE PAPER - BPA solutions provide the tools, technologies, and infrastructure to automate complex business processes end to end in order to help increase competitive advantage and deliver tremendous value and visibility to your business.
Posted: November 18, 2008 | Published: November 18, 2008


Topics:  Business Intelligence | Business Process Automation | Call Centers | Financial Services | Financial Services Industry | Financial Transaction Processing | Sales | SWIFT

WHITE PAPER - Written for technology decision makers in midsize companies, renowned IDC analyst Ray Boggs leverages recent research studies to provide fresh insight on the changing midmarket telephony environment.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  Communications Networks | Communications Software | IP | IP Telephony | Sales | SMBs | TCO | Telephony Systems

WHITE PAPER - Read this whitepaper to understand what file integrity monitoring really means and why simple detection of change is not enough to get compliant for PCI DSS and why it is so important to achieve and maintain that compliance.
Posted: November 4, 2008 | Published: November 4, 2008


Topics:  Business Intelligence | Compliance (Finance) | Dashboards | Payment Card Industry | Payment Card Industry Data Security Standard Compliance | Sales | Security Infrastructure

WHITE PAPER - This paper explores the various ways that today's organizations are automating the interaction between CRM and IVR applications to increase customer loyalty and retention as well as maximize efficiency and productivity of service and sales functions.
Posted: October 29, 2008 | Published: October 29, 2008


Topics:  CRM | Customer Loyalty | Data Quality | Databases | IVR | Marketing | Productivity | Sales

WHITE PAPER - This white paper will explore the use of technology today to help manage the ISO certification process, and the associated pitfalls that exist along the way.
Posted: October 27, 2008 | Published: October 27, 2008


Topics:  Auditing (Finance) | Business Process Management | CRM | Document Management | ERP | ISO | Manufacturing | Manufacturing Industry | Regulatory Compliance | Sales

WHITE PAPER - The Tellabs mobile backhaul solutions business case demonstrates the potential for up to 93% in savings in the long-term evolution of mobile networks-more than €120 million over three years for one large multinational operator.
Posted: October 23, 2008 | Published: October 23, 2008


Topics:  Investments | Marketing | Mobile Device Management | Mobile Device Management Software | Mobile Workers | Sales | Security | Vendors

WHITE PAPER - Read this report to learn how to find an optimal SIEM solution that will support the real-time log collection, is scalable, easy to deploy and will be easy to support and maintain.
Posted: October 17, 2008 | Published: October 16, 2008


Topics:  Fraud Protection | Information Management | Information Security | Marketing | Network Security | Regulatory Compliance | Sales | Software

WHITE PAPER - This e-book reveals the critical differences between knowledge management systems and content management systems, and shows why true knowledge management capabilities are so vital to compete in today's markets.
Posted: October 17, 2008 | Published: October 17, 2008


Topics:  Collaboration | Content Management | Knowledge Management | Productivity | Sales | Software

WHITE PAPER - What should you do to protect your data if your resources are limited? This paper describes ten steps to safeguard business data.
Posted: October 16, 2008 | Published: October 16, 2008


Topics:  Backups | Customer Service | Data Management | Databases | Disaster Recovery | ERP | Outsourcing | Sales | SMBs

WHITE PAPER - This report explores the integration of marketing and sales technologies (CRM, marketing automation, email marketing, web analytics, etc.).
Posted: October 14, 2008 | Published: October 14, 2008


Topics:  Business Intelligence | CRM | Knowledge Management | Marketing | Sales | Web Analytics

WHITE PAPER - This whitepapr explains how real customer insight is possible with a category of software known as Master Data Management [MDM].
Posted: October 13, 2008 | Published: October 13, 2008


Topics:  CRM | Customer Data Management | Customer Service | ERP | Marketing | Master Data Management | Sales | Sales and Marketing Software

WHITE PAPER - This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.
Posted: October 10, 2008 | Published: October 10, 2008


Topics:  Business Development | CRM | Customer Data Management | Customer Service | Dashboards | Microsoft Outlook | ROI | Sales | Security

WHITE PAPER - In regards to Enterprise Resource Planning, customer-supplier relationships are more important for small-to-medium manufacturers than large ones, because small-to-medium manufacturers tend to have few IT resources, and rely more on the software supplier.
Posted: October 2, 2008 | Published: May 30, 2006


Topics:  Apparel Industry | CRM | ERP Software | Manufacturing Software | Manufacturing Systems | Marketing | Sales | Supply Chain Management

WHITE PAPER - A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. Read this paper to learn the benefits of mobilization.
Posted: September 16, 2008 | Published: September 16, 2008


Topics:  Call Center Services | Mobile CRM | Mobile Device Management | Mobile Workers | PDA | Records Management | ROI | Sales | Smart Phones

WHITE PAPER - This document first establishes what master data and Master Data Management (MDM) mean and then discusses the nontechnical organizational and operational challenges associated with introducing an MDM program.
Posted: September 16, 2008 | Published: September 16, 2008


Topics:  Change Management | Data Governance | Data Integration | Data Quality | Master Data Management | Program Management | Sales | Vendors

WHITE PAPER - Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.
Posted: September 1, 2008 | Published: December 25, 2006


Topics:  CRM | CRM Best Practices | Handheld Device Security | Handheld Devices | Mobile Device Management | Mobile Device Management Software | Sales | Wireless Applications Software | Wireless Computing

WHITE PAPER - This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program.
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  B2B Integration | CRM | Email | Lead Generation | Marketing Information Systems | Purchase Order Management | ROI | Routing Protocols | Sales | Systems Management | Telephones

WHITE PAPER - This report explains how a wide range of Sage CRM SalesLogix customers define ROI and the return they are achieving with their Sage CRM SalesLogix implementations.
Posted: August 14, 2008 | Published: August 14, 2008


Topics:  CRM | Customer Satisfaction | Manufacturing | Marketing | Productivity | ROI | Sales | Vendors

WHITE PAPER - This paper will outlines how sales enablement is a central component of a successful customer relationship management strategy and distinguishes sales enablement from traditional sales force automation.
Posted: August 14, 2008 | Published: August 14, 2008


Topics:  CRM | Customer Data Management | Customer Service | Enterprise | Lotus Notes | Marketing | Productivity | Sales

WHITE PAPER - This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.
Posted: August 14, 2008 | Published: August 14, 2008


Topics:  CRM | Customer Satisfaction | Customer Service | Manufacturing | ROI | Sales | Software

WHITE PAPER - This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.
Posted: August 8, 2008 | Published: January 1, 2007


Topics:  CRM | Customer Service | Email Marketing | Messaging Software | Online Shopping | Outsourcing | Personalization | Retail Trade Industry | Sales | Shopping Cart Software