WHITE PAPER - In this comprehensive report Ovum discusses how to overcome various limitations by including real-time data integration and data services as part of a successful SOA and BPM strategy.
Posted: November 30, 2008 | Published: November 27, 2008


Topics:  Business Process Management | Business Processes | Data Integration | Enterprise | Metadata | SOA

WHITE PAPER - A business process is defined as a set of related activities that produce either a service or a product, the idea behind BPM is to line up these processes with the goals of a department or company.
Posted: November 12, 2008 | Published: November 12, 2008


Topics:  Business Performance Management | Business Process Management | Business Service Management | ERP | SOA | Software as a Service

WHITE PAPER - Azaleos RestoreXchange service gives you a complete business continuity e-mail system and it is always on standby and ready to take over at your command.
Posted: November 12, 2008 | Published: November 12, 2008


Topics:  Business Continuation Services | Business Continuity Planning | Business Intelligence | Business Process Management | Email Management | Email Security Software | IT Managers

WHITE PAPER - This paper presents a big-picture view of the area, looking at both Microsoft offerings and complementary partner products, the intent is to provide a technology overview of BPM in the Microsoft world.
Posted: November 7, 2008 | Published: November 6, 2008


Topics:  Business Process Management | Business Processes | Collaboration | Document Management | Manufacturing | Marketing | Vendors

WHITE PAPER - The approach describes above ensures that TEM solutions start strong, are developed in alignment with specific customer needs, and are implemented in accordance with business priorities.
Posted: November 6, 2008 | Published: August 28, 2008


Topics:  Business Process Management | Downtime | Telecom Provisioning | Telecom Spending | Telecommunications Systems | Vendors | VoIP

WHITE PAPER - This white paper will explore the use of technology today to help manage the ISO certification process, and the associated pitfalls that exist along the way.
Posted: October 27, 2008 | Published: October 27, 2008


Topics:  Auditing (Finance) | Business Process Management | CRM | Document Management | ERP | ISO | Manufacturing | Manufacturing Industry | Regulatory Compliance | Sales

WHITE PAPER - Read this paper to learn how enterprise process modeling; analysis, architecture and implementation are at the core of business process management and optimization.
Posted: October 21, 2008 | Published: October 21, 2008


Topics:  Business Continuity Planning | Business Intelligence | Business IT Alignment | Business Process Management | CRM | Enterprise Systems | ERP | SOA

WHITE PAPER - Read how Microsoft delivers People-Ready Processes through key Business Process Management (BPM) products and solutions and how they enhance strategic business process efficiencies, reducing costs and promoting organizational agility and growth.
Posted: October 20, 2008 | Published: October 18, 2008


Topics:  Business Process Management | Business Processes | Microsoft Office | Productivity | Strategic Planning | Web Services

WHITE PAPER - This paper explores optimization strategies around the key areas of people, workloads and infrastructure, including entry points, relevant solutions, and demonstrated benefits being achieved today with IBM Software solutions.
Posted: October 20, 2008 | Published: October 17, 2008


Topics:  Business Process Management | Business Processes | Data Center Management | Data Centers | Environmental Compliance | Environmental Industry | Environmental Law

WHITE PAPER - Read this white paper to learn about the innovative security features of Workday products, which focus on user authentication, authorization, and validation.
Posted: October 16, 2008 | Published: October 16, 2008


Topics:  Application Security | Authentication | Authorization | Business Process Management | Endpoint Security | Enterprise | SOAP | Web Services

WHITE PAPER - This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
Posted: October 14, 2008 | Published: October 11, 2008


Topics:  Business Process Management | Change Management | Configuration Management | IT Service Management | ITIL | ROI

WHITE PAPER - Aberdeen research reveals closed-loop marketing practices and processes are fundamental drivers of superior performance for Best-in-Class companies; making closed-loop marketing as important today as it ever was in the past.
Posted: October 14, 2008 | Published: October 14, 2008


Topics:  Best Practices | Business Process Management | CRM | Database Marketing | ERP | Risk Management

WHITE PAPER - Service-oriented architecture (SOA) is about more than just services -- it's about the various artifacts and assets that relate to and affect a service or set of services.
Posted: October 14, 2008 | Published: October 26, 2006


Topics:  Business Process Management | Change Management | Configuration Management | Policy Management | SOA | SOA Governance | Testing

WHITE PAPER - This paper reviews the five phases of Six Sigma and describes how Metastorm can help organizations reach higher levels of process excellence and more rapidly achieve quality objectives.
Posted: October 8, 2008 | Published: October 8, 2008


Topics:  Business Process Management | ERP | Service Level Management | Six Sigma | SLA | Systems Management

WHITE PAPER - This paper is based on a SearchSoftwareQuality.com presentation, "Optimizing the Application Testing of Your Siebel CRM Environment," sponsored by HP and Infosys.
Posted: October 8, 2008 | Published: October 8, 2008


Topics:  Application Development | Business Process Management | CRM | CRM Best Practices | CRM Software | Software Testing

WHITE PAPER - This paper explores optimization strategies and demonstrated benefits being achieved today with IBM Software solutions. Utilization of these capabilities can help you meet the increasing challenges of energy efficiency, cost containment and compliance.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Business Process Management | Business Processes | Cooling Capacity | Cost Benefit Analysis | Infrastructure Management | Power Supplies | Regulatory Compliance | Software Development Methodologies

WHITE PAPER - In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Budgeting | Business Intelligence | Business Process Management | Cost Benefit Analysis | CRM | Customer Service | Economic Environment | Vendors

WHITE PAPER - This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Asset Management Services | Budgeting | Business Process Management | Collaboration | CRM | Financial Services Industry | Workflow Management Coalition | Workflow Software

WHITE PAPER - Read this paper to learn how enterprise planning must be built on the ability to operate across an organization, to collaborate across business lines and to access large volumes of enterprise data.
Posted: September 25, 2008 | Published: September 25, 2008


Topics:  Business IT Alignment | Business Performance Management | Business Process Management | Business Systems | CRM | Data Warehouses | ERP | SAP (Product)

WHITE PAPER - The Trends in IT Value report is designed to show the trends and drivers that have been steadily increasing the value of IT over time. In this white paper learn more about the 10 most important drivers of IT value.
Posted: September 23, 2008 | Published: September 23, 2008


Topics:  Best Practices | Business Process Management | Downtime | Project Management | ROI | SOA

WHITE PAPER - Read this paper to learn how Performance Management can help a company improve nearly any aspect of its business by connecting people and processes across functions and information systems, offering them more complete information.
Posted: September 12, 2008 | Published: September 11, 2008


Topics:  Business Intelligence | Business Process Management | Dashboards | Data Visualization | Desktop Management | Operational Support Systems | Performance Testing | Spreadsheets

WHITE PAPER - This Executive Brief details a scenario where a billion-dollar heavy equipment manufacturer who used the end-user performance insight delivered by Knoa EPM to evaluate a shortfall in reaching a corporate performance objective.
Posted: September 10, 2008 | Published: September 9, 2008


Topics:  Business Process Management | Corporations | ERP | Performance Testing | ROI | Sales Force Automation | User Experience

WHITE PAPER - MindTouch Deki, a next-generation social enterprise collaboration platform, is the most sophisticated wiki collaboration platform on the market and enables the most comprehensive enterprise-level collaboration.
Posted: September 9, 2008 | Published: September 9, 2008


Topics:  Business Communications | Business Process Management | Collaboration | Document Management | Knowledge Management Software | Portal Applications Software | Project Management | RSS | Social Networking | Wikis

WHITE PAPER - This paper examines the current awareness level concerning the importance of unstructured content, business risks associated with poorly executed ECM, and the approaches users prefer to deploying Enterprise Content Management.
Posted: September 9, 2008 | Published: September 9, 2008


Topics:  Business Process Management | Content Management Software | Content Management Systems | Document Management | Electronic Discovery | Enterprise Content Management | Imaging Software | Web Content Management

WHITE PAPER - This whitepaper explores the pursuit of the perfect order and implementing a multienterprise business process platform. Learn how to come as close as possible to attaining the ultimate goal through increased visibility via business process automation.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Business Process Management | Customer Satisfaction | Indexing (Information Management) | Manufacturing | Order Management Systems | ROI | Supply Chain Management